Senior Associate - EDA

About DHL Group And HR Services

DHL Group the logistics provider of the world with over 590,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development; we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

HR Services at DHL Group – that’s us! We provide cross-divisional HR services through our global network of HR Shared Service Centres in close alignment with the HR function. With professionalism and dedication, we can support you in different HR processes to ensure your business growth.

Our HR Services run e.g. the payroll for more than 350.000 employees within DHL Group working in 28 countries across the globe. They also offer time & attendance management, employee data administration and reporting, travel & expense processing, and other services.

Ready to immerse yourself in the exciting world of HR Services? Join the team and bring your expertise on board! As part of DHL Group, you will be working with a global network of HR Services colleagues as well as our business units and divisions and benefit from a wide range of development opportunities. If you are looking for an interesting role in a dynamic and diverse Group, join us in our APAC region.

We are looking for an immediate, full-time, permanent position in APAC at Petaling Jaya, Malaysia.

Job Purpose

Provide reliable and accurate support in administering HR Administration / Employee Data processes to deliver high quality HR Shared Services in line with business requirements, service level standards and compliance guidelines.

Key Tasks:

• Administer assigned HR Administration / Employee Data processes in accordance with established SLAs, quality standards and timelines.
• Perform accurate end to end processing of employee lifecycle transactions (e.g. New Hires, Job Changes, Transfers, Terminations, Data Updates).
• Identify recurring errors or data trends, take corrective actions, and propose process improvements where applicable.
• Resolve standard and moderately complex employee or HR Partner queries; escalate complex or policy related cases as required.
• Support peers by sharing best practices and guidance on recurring issues within assigned HR services.
• Prepare and maintain reports, dashboards and audit documentation related to assigned HR processes.
• Gather feedback from employees and HR stakeholders on service delivery and share insights with the Supervisor for continuous improvement.
  
  
  

Your profile:

Education Level:

• Bachelor’s Degree (preferably in HR, Business Administration or related field)
• HR certification is an advantage
  
  
  

Experience Level:

• Minimum 2+ years of experience in HR Administration / Employee Data / HR Shared Services.
• Hands on exposure to core HR processes (e.g. Employee Lifecycle, Payroll inputs, Basic C&B data, ER administration support).
• Experience working with HR systems and structured processes.
• Proven ability to work independently while adhering to defined controls and standards.
• Demonstrate capability to build and maintain effective working relationships.
  
  
  

We offer:

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Tempting Compensation and benefits
  
  
  

DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

If this is something you would like to do, don’t hesitate and start your application.