Senior Facility Coordinator

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Senior Facilities Coordinator SFC

Position Overview
The SFC serves as the on-site point of contact for all facility operations, ensuring a safe, functional, and presentable workplace environment. This role encompasses daily operations management, vendor coordination, safety compliance, and stakeholder support.

Key Responsibilities
Daily Operations Management
Conduct morning walkthroughs of all floors, common areas, workspaces, meeting rooms, pantry, and reception to ensure cleanliness and readiness
Inspect and maintain all building systems including lighting, HVAC, electrical systems and plumbing. Manage scheduled maintenance via vendors and respond to breakdowns and faults.
Manage meeting room readiness, cleanliness, sanitisation, and AV equipment functionality
Monitor and manage the meeting rooms and reservation system, including follow-up on no-shows and unreleased bookings
Manage and restock pantry consumables
Support client office events and meetings

Health, Safety & Compliance
Ensure emergency exits remain unobstructed at all times
Maintain and replenish first aid supplies and emergency equipment
Conduct weekly safety walkthroughs and inspect all emergency equipment
Review incident logs and ensure all incidents are properly recorded and actioned
Coordinate fire extinguisher inspections, AED checks, and emergency lighting tests
Participate in safety drills and training sessions, support as floor warden

Facilities & Asset Management
Monitor office landscaping and indoor plants, coordinating maintenance with vendors
Check and manage digital displays, wall screens, and TV systems at front-of-house and working café areas
Maintain office supplies inventory including stationery, paper, printer consumables, and cleaning materials

Defect & Fault Management
Update and maintain the Office Fault Reporting & Feedback system
Track and follow up on outstanding defects with vendors

Vendor & Contractor Coordination
Serve as the primary on-site contact for all vendors and contractors
Coordinate, schedule, supervise and monitor vendor work including caterers
Schedule and coordinate vendor visits for repairs, maintenance, and servicing
Process work permits for vendor activities on site
Review vendor contracts approaching renewal and provide recommendations
Coordinate landscape vendor visits for watering, trimming, replanting, and deep maintenance

Financial Management & Procurement
Obtain quotations and approvals for ad-hoc facility requests
Process goods receipts (GRs) for services and goods received
Handle invoice processing from vendors and compile supporting documentation
Track and monitor invoice status and payment processing

Reporting & Documentation
Prepare weekly operational summaries including defect status, critical facility updates, and cost reports
Update maintenance logs with all completed works
Maintain facilities management database including asset registers, warranties, and maintenance histories

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.