Senior Manager, Data Center Site Operations

Short Description

Are you interested in leading an extraordinary team to develop, implement, and support innovative Oracle technology? If so, this might be an extraordinary fit!

Develops teams supporting and/or implementing multi-functional and/or multi-location projects and/or systems. Defines, documents, and manages scope, expectations, implementation approach, results and acceptance testing criteria. Develops and leads an effective risk mitigation strategy for the project(s).

Assists in the development of short-, medium-, and long-term plans to achieve strategic objectives. Regularly interacts across functional areas with senior management or executives to ensure unit objectives are met. Ability to influence thinking or gain acceptance of others in sensitive situations. Successful track record as a manager. Detailed knowledge of technical and business concepts of several related applications areas. BA/BS degree preferred.

Description

This involves managing the physical sites, the teams that operate these sites, and managing the colocation partners we may use.

This role is a manager of multidiciplined Individual contributors at scale within a Cloud Data Center space. uou should be an experienced manager of diverse teams, able to navigate local customs, laws & employment directives, strong people management ability and a deep technical grounding in the physical aspects of IT Service Delivery.

Typical functions for day to day in the role are:

• Manage the day-to-day operations of all Data Center sites under your area, in a 24/7 mission critical environment.
• Responsible for ensuring timely delivery of services/tasks to meet project milestones.
• Working with project managers to guide their actions and provide ‘on-the-ground’ advice / support.
• Ensuring the quality benchmark is upheld for new sites / regions / deployments and being the gate keeper of this.
• Driving the delivery of improvements and providing detailed, concrete feedback in project reviews / lesson learned activities.
• Interacting across functional areas and teams (e.g., Engineering, Build, Site Selection, Business Operations etc.).
• Reacting to and managing any incidents that occur, driving resolution and After-Action analysis.
• Capacity expansions at all scales (rack additions, block additions, whitespace growth, new sites).
• Drive appropriate recruitment in your area at a fast pace, ensuring the employment of high-quality team members with a passion for excellence.
• Driving a culture of continual improvement and learning throughout everything you do.

Responsibilities

We’re looking for an experienced leader, with strong people management experience, business acumen and a well-rounded IT technical abilities (at scale) to lead the teams responsible for building and supporting our cloud data centers in the United States. The successful candidate will have all 3 of these attributes in equal measure and be hard-working at a high level.

• Providing leadership, direction, and operational excellence within a subset of sites.
• Working at a global level with peers to achieve consistency and avoid site variability at all costs.
• Establishing and development of teams to execute to requirements.
• Working with distributed teams and contributing to the success of his/her team and other related teams.
• Coaching and mentoring managers and individual contributors across the organization starting within your site
• Growing the team by recruiting and hiring top talent in diverse marketplaces.
• Delivering expansion projects on-time with high quality.
• Collaborating and working effectively with best-in-class architects, engineers, product managers, QA and Documentation teams.