SENIOR PROJECT MANAGER

Job Description

The Senior Project Manager is a 1-year contract role. This person is responsible for leading the planning and execution of complex customer-facing and internal technology projects, including the delivery of connectivity services, digital platforms, cybersecurity, cloud services and enterprise solutions. The role ensures high-quality delivery within scope, budget, and timeline while maintaining strong alignment with customer needs and business goals.

Responsibilities

• Project Planning & Delivery
• Lead the full project lifecycle from initiation to closure for medium to large-scale technology and connectivity projects.
• Define project scope, objectives, milestones, resources, and success criteria in collaboration with stakeholders.
• Coordinate internal teams (engineering, solution architects, service management), partners and third-party vendors to ensure timely delivery.
• Stakeholder & Customer Management
• Act as the primary point of contact for external customers throughout the project.
• Conduct regular status meetings, provide updates, and manage expectations to ensure customer satisfaction.
• Handle escalations proactively and diplomatically to maintain strong client relationships.
• Financial & Resource Management
• Develop and manage project budgets, forecasts, and resource plans.
• Track actual vs. planned expenditures and report variances with recommended corrective actions.
• Ensure optimal use of resources across concurrent projects.
• Collaborate with cross-functional teams including software developers, cloud engineers, cybersecurity specialists, partners and vendors to deliver project goals.
• Risk, Issue & Quality Management
• Identify, track, and mitigate risks and issues throughout the project lifecycle.
• Ensure compliance with quality standards, internal governance, and service-level agreements (SLAs).
• Perform post-project evaluations to drive continuous improvement.
• Governance & Reporting
• Maintain accurate project documentation, including charters, schedules, RAID logs, change requests, and closure reports.
• Prepare and present project status reports to senior leadership and PMO.
• Ensure alignment with corporate delivery frameworks and customer-specific requirements.
• Contribute to organizational knowledge by documenting best practices and promoting continuous improvement in project management processes.
  
  

Requirements

• Bachelor's degree in Engineering, Information Technology, Computer Science, Engineering or related field.
• Minimum 15 years of working experience in technology, ICT or enterprise connectivity environments with 8+ years of project management leading multi-disciplinary teams and managing end-to-end solution delivery.
• Proven track record delivering complex projects across multiple domains involving software development, connectivity, ICT, cybersecurity and enterprise solutions.
• Experience working with both internal stakeholders and external enterprise clients.
  
  

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

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CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.