Senior Sportsbook Product Associate

BettingJobs is working with an established online gaming operator in Malaysia looking for a Senior Product Associate to join their product team. This role sits at the intersection of Product, Operations, Marketing, Tech and Data with a focus on driving product success.

This role is a great opportunity for a commercially minded and analytical Senior Product Associate with a genuine passion for sports and sportsbook experience.

Responsibilities

• Own day-to-day relationships with sportsbook providers, including roadmaps, releases, downtime communication, incident and settlement follow-up and SLA adherence
• Maintain the provider map by brand, market, integration, commercial terms and sports, leagues and bet types covered
• Shape the sportsbook offering by brand and market, including sports and league coverage, bet types, in-play and cash-out availability, virtual sports, esports and lobby presentation
• Identify, evaluate and onboard new sportsbook providers or feeds, from commercial agreement through to launch
• Build a rolling campaign calendar around the sports calendar and negotiate provider-funded promotions such as odds boosts, free bets, parlay bonuses and insurance offers
• Understand provider economics (revenue share or fee structures, margin by sport and bet type) and how pricing, limits and promotions affect house margin
• Own the performance view covering turnover, GGR, margin, active bettors, bet counts and average stake by sport, league, bet type and pre-match vs. in-play, and turn insights into decisions on coverage, limits, campaign timing and provider priority
• Monitor sharp-play signals such as bet rejections, late in-play patterns, stake concentration and margin collapse, and work with Risk and providers on limits, holds and market settings
• Follow up settlement issues, voided bets and pricing errors with providers and Customer Support
• Benchmark the sportsbook against competitors and deliver a prioritised gap list with recommendations
• Drive provider, feature and campaign launches across brands, coordinating with Tech, Operations, Risk, Marketing, CRM and Customer Support, and align timing with the casino team so promotions do not collide
• Present data-backed recommendations and regular KPI updates to management
• Stay current on the global sports calendar, sportsbook product trends, regulatory considerations and regional bettor behaviour
• Document provider management processes and mentor junior associates as the team grows

Requirements

• Bachelor’s degree in Business, Marketing, Economics or a related field
• More than 2 years in iGaming in a sportsbook product, trading, operations or commercial role, with hands-on experience working with one or more sportsbook providers
• Good understanding of sportsbook products, odds and margin, bet types, in-play betting and bettor behaviour in Southeast Asian markets
• Strong analytical skills, comfortable reading dashboards and raw performance data and turning them into decisions (SQL or BI tools an advantage)
• Excellent communication and coordination skills with internal teams and external partners, up to senior level
• Track record of negotiating commercial terms or provider-funded campaigns, or an existing network among Asia-facing sportsbook providers
• Highly organised and detail-oriented, able to run several providers, launches and campaigns in parallel around a live sports calendar
• Proactive, resourceful and comfortable in a fast-moving, multi-brand environment
• Comfortable working alongside analysts and AI tooling, focusing on judgement, relationships and decisions
• Passion for sports and awareness of global sports events and trends
• Proficient in English, written and spoken
• Mandarin is a strong advantage