Service & Operations Executive

Alliance Bank Malaysia Berhad


Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
  • Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives.
  • Responsible as relief in absent of Service & Operations Manager (SOM).
  • Responsible as Chief Cashier/Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.
  • Responsible for handling and supporting first line resolution of enquires and complaints.
  • Support the Service & Operations Manager (SOM) in driving branch business growth, monitoring asset quality and maintaining service delivery standards.

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