Service Specialist

Are you passionate about solving complex technical challenges and delivering hands-on service that keeps critical pump systems running at peak performance? Then join our mission to pioneer smarter water solutions that reduce energy use and improve lives.

As our new Service Specialist, you'll be providing expert technical support, maintenance, and commissioning services for pump systems and equipment that ensure optimal performance and outstanding customer satisfaction. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

What you will be doing

As a key part of the Service & Solutions team, you'll create impact by delivering expert on-site and remote technical solutions that strengthen customer relationships and drive Grundfos's ambition as a trusted solutions provider.

Your main responsibilities include:

• Test, configure, troubleshoot, and service electrical, electronic, and control systems including PID controllers, fieldbus protocols, inverters, sensors, and control cabinets
• Install, commission, and maintain pump systems and equipment, ensuring proper functionality and long-term reliability
• Provide on-site and remote technical support to customers, diagnosing issues and recommending solutions to optimize their operations
• Conduct risk assessments and ensure all work complies with safety regulations and standards
• Maintain accurate and timely documentation of all service activities, repairs, and maintenance procedures
• Collaborate with internal teams and Divisions to resolve complex issues and improve aftermarket service delivery
  
  

What makes you a great fit

Above all, you're a hands-on technical problem solver with strong customer focus, excellent diagnostic abilities, and the confidence to work independently in the field while collaborating effectively with cross-functional teams. We'd also imagine that you are/have:

• Bachelor's degree in electrical, mechanical, or electronics engineering, or equivalent field experience
• Minimum 2 years of experience as a service engineer, field service technician, or similar technical support role
• Strong knowledge of mechanical, electrical, electronic, and fieldbus protocol systems with hands-on equipment experience
• Proficiency with digital tools including Microsoft Office for reporting and professional communication
  
  

It's a plus if you also:

• Experience with HVAC, plumbing, or industrial pump systems
• Knowledge of safety protocols for working with machinery and electrical/electronic equipment
• Experience delivering customer training or technical presentations
  
  

Why you'll love working here

Day to day, you can look forward to:

• Annual bonuses, health insurance and a strong focus on well-being activities.
• Three days' additional paid leave for volunteering.
• On-demand training and structured development programmes to support your growth.
  
  

Valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds. As part of our commitment to a safe and compliant hiring process, final candidates may be required to undergo a background check, subject to applicable local laws and regulations.

Join Grundfos, apply today!