Service Technician

GEA Group

Date: 3 hours ago

City: Shah Alam

Contract type: Full time

Responsibilities / Tasks

This role reports to the Director Service in Malaysia.

Technical Handling Of Product Group- (Grasso) Industrial Refrigeration (Ammonia)

Provide Service Sales Support and Project execution
Provide customer technical support and coordinate warranty claims
Provide Internal technical consulting for sales and other team members
Necessity to travel throughout Malaysia

Service Sales Support and Project execution

Technical support: understand customer requirements and provide technical sales support
Oversee overhauling of Screw and Reciprocating compressors
Oversee installation and commissioning of new compressors
Take over service projects and field services execution upon confirmation
Meet customer for technical discussion and service projects / field service execution
Project Supervising and coordinate to the sub-contractor
Troubleshooting the control system / Mechanical / Electrical
Manage service projects within the stipulated budget
Preparation for Instruction Manuals and Training of Operational / Maintenance Personnel.
Ensure safety adherence of all colleagues and contractors involved in the site works
Equipment/plant commissioning and operator training
Post-sales coordination
Prepare weekly timesheets and service/commissioning reports

Your Profile / Qualifications

Diploma/Certificate holder in Refrigeration/Electrical/Mechanical Engineering or equivalent
Open for fresh graduates
Process knowledge in industrial refrigeration sector will be an advantage
Good oral, written and presentation skills in Bahasa Malaysia and English language are essential
Good computer skills with sound knowledge of Microsoft Office
Proactive, Independent, highly motivated and open-minded
Team player with strong interpersonal skills
Able to communicate/deal professionally with both internal and external clients.
Good oral, written and presentation skills would be desirable.
Able to travel occasionally for short duration of 5-6 days per month throughout Malaysia
Those with more experience will be considered for a Service Engineer

At GEA, we design work to promote sustainable performance, balancing business outcomes with employee wellbeing through clear expectations, collaboration, development opportunities and healthy ways of working.

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