SMC Puncak Alam
SK intellix Malaysia
Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
Key Responsibilities
Team Management Support
Team Management Support
- Assist the MCM in managing and coordinating the daily tasks of the MC team
- Monitor RS Routine Service RC Routine Collection and sales performance of MCs
- Handle VOC Voice of Customer cases especially those involving irregular RS or sales
- Onboard newly joined MCs and ensure smooth integration into the team
- Conduct On the Job Training OJT to equip new MCs with the necessary skills and knowledge
- Ensure sufficient stock of uniforms tools and equipment for the MC team
- Prepare filter quantity forecasts for Warehouse Admin to request from the SCM team
- Verify and approve supporting documents for RS postponements or cancellations submitted by MCs
- Review and verify mileage reimbursement claims submitted by MCs
- Conduct inventory audits in collaboration with the Service Operations Team
- Perform RS tasks during manpower shortages due to contract terminations or MC absences
- Candidate should possess a Professional Certificates, Diploma / Advanced Diploma, Bachelor Degree or equivalent in All Business Field
- Preferably at least 1 year of related working experience.
- Preferably SENIOR MAGIC CARE specializing in Management or equivalent.
- Good communication skills in English, Malay language for both spoken and written
- 1 CONTRACT positions available
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