Store Manager - Retail (Malaysia)

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 7,000+ employees worldwide, POP MART has successfully set foot in more than 30 countries and regions, serving a diverse audience of cultural pioneers and art fans.

What You Will Achieve

• Store Sales: Responsible for achieving store sales targets, which include goal decomposition, task follow-up, Data Analysis, formulating performance improvement plans, and so on.
• Employee management: responsible for store clerk interviews, entry, teaching, team building, employee care, etc.
• Product management: responsible for product inventory, product safety, store display, inventory analysis, etc.
• Store safety: responsible for store property, engineering maintenance with follow-up.
• Store management: responsible for clerk scheduling and work arrangement, reception and maintenance of customers, solving daily customer complaints, etc.
• Communication with various departments of the company, etc.
  
  

What You Will Need

• 1-3 years of store manager working experience or store operation management.
• Strong practical experience in store management and working experience in multinational retail and other related brands are preferred.
• Strong management ability, executive ability, and communication skills, able to withstand greater work intensity work pressure.
• Have good expression skills, communication skills, and training skills, and have data processing and report analysis abilities.
• Proficient in computer and Office software.
• College degree or above.
• We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking individuals.
  
  

What We Offer

• We provide market-competitive packages.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.
  
  

Store Location

• IOI City Mall
• Pavilion Bukit Jalil
• Sunway Pyramid
• The Exchange TRX
• Mid Valley Megamall
• Gurney Plaza, Penang
• POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
• As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees
  
  

because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,

imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of

any other status or condition protected by applicable federal, state or local law.