System Administrator

Job Summary

As System Administrator, you are responsible to plan, implement and maintain system infrastructure and related projects as well as providing level 2/3 support on the day-to-day operations and ensuring system infrastructure which includes servers, storage, backup and security are in stable performance.

Job Responsibilities

• Administer and manage both on-premise and cloud-based servers to ensure optimal performance, availability, and security.
• Cybersecurity support: Monitor, analyze, and respond to real-time alerts from Security Operation Center (SOC) and Endpoint Security Systems.
• Respond to and resolve requests and issues assigned through the ticketing system, ensuring compliance with established Service Level Agreements (SLAs).
• Proactively monitor the performance, manage and maintain data center facility, server, storage, backup and system security.
• Update and document SOP, best practices, detailed system infrastructure design, configurations and other related documentation.
• Ensure the security of the system infrastructure by implementing industry best-practices regarding privacy, security, and regulatory compliance that is in line with IT security policy.
• Provide after-hours support for infrastructure-related emergencies as well as maintenance.
• Maintain inventory and asset configuration documentation.
• Assist with vendor evaluation, recommendation and negotiations.
• Manage vendors and ensure services delivered meet management policies to ensure awareness.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the system infrastructure.
• Collaborating with other departments to support the organization’s cybersecurity framework.
• Any other duty & responsibility which the company may assign from time to time.

Qualifications

• Bachelor’s degree in Computer Science (or related area) preferred.
• Open for fresh graduated.
• Professional certification will be an added advantage.
• Experience with server administration, endpoint security and cloud technology preferred.
• Good written and verbal communication skills.
• Critical thinking and attention to detail.
• Positive, self-motivated individual who can complete tasks independently.
• Enthusiasm for continual learning, as well as being able to contribute to team development.
• Team player who can perform under pressure and tight deadline.
• Ability to think through problems and visualize solutions.
• Ability to implement, administer, and troubleshoot Windows, Linux, Server Virtualization, DNS, Backup, Storage, Endpoint Security Suite and etc.
• Flexible and able to adapt to a rapidly changing environment.
• Organizes own workload, sets priorities and works within deadlines.