Team Lead - Receipting

DHL Express

Date: 5 hours ago

City: Petaling Jaya

Contract type: Full time

To ensure timely, qualitative and efficient processing of bank receipts, checks and cash transfer
To guarantee effective allocation of payments, credit notes and adjustments to customer invoices
To manage and process customer remittances advices
To timely investigate payment related queries
To investigate and resolve un-allocated & un-applied receipts; and contact customer if required
To execute direct debit, refund, intercompany batches as required by collection treatment plans
To post invoice and bank interfaces to ERP
To execute timely end-of-month closing activities in line with guidelines provided
To manage customer escalation up to closure of the issue
To control credit exposure and ageing balances for cash accounts
To coordinate any process dependencies with external parties
To manage dependencies on billing interface
To manage dependencies on banks
To manage 3rd party countries relation and, coordinate issues resolution as required
To manage dependencies with Financial Accounting and Cash & Bankings
List of processes as per AR GOM/ROM
Billing interfaces & exception Handling
Bank interfaces & reporting
Cash allocation pre-processing
Receive remittance details for allocation.
Cash allocation processing in AR system
Unapplied/unallocated Cash Application Resolution
Direct Debit Processing
Lock Box Processing
Checks, draft, bill of exchange processing
Credit Notes Allocation
Query Management on payment
Cross - company payment processing
Refund processing
Write off, write Back processing.
Downpayment

Qualifications

Degree Holder or equivalent by experience.

Expected (Years of) Experience:-

More than 5 years' experience in a Finance/SSC environment

Good in motivating employees

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