Team Leader, Telesale
Concentrix
Date: 2 weeks ago
City: Kuala Lumpur
Contract type: Full time
- Responsible in achieving sales target through telesales team performance management and proper lead distribution
- Manage a team of telesales through coaching, lead distribution, performance management and strong leadership.
- Supports the management team in collecting data managing leads and providing insight
- Data Analysis in order to review and optimize telesales conversion rate and sales
- Achieve sales targets through strong leadership and maximizing team output
- Conducts interviews, manages agent probation, performance and continuously improves conversion rates.
- Prepares daily, weekly and monthly performance reports and presents to relevant stakeholders.
- Familiar with CRM system (Salesforce, Midas & Tableau)
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Additional Information
Job Number26084494
Job CategoryHuman Resources
LocationNo 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470
ScheduleFull Time
Located Remotely?N
Position Type Management
JOB SUMMARY
The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the
Regional Senior Director of Human Resources and will be an integral...