Team Leader, Telesale
Concentrix
Date: 8 hours ago
City: Kuala Lumpur
Contract type: Full time
- Responsible in achieving sales target through telesales team performance management and proper lead distribution
- Manage a team of telesales through coaching, lead distribution, performance management and strong leadership.
- Supports the management team in collecting data managing leads and providing insight
- Data Analysis in order to review and optimize telesales conversion rate and sales
- Achieve sales targets through strong leadership and maximizing team output
- Conducts interviews, manages agent probation, performance and continuously improves conversion rates.
- Prepares daily, weekly and monthly performance reports and presents to relevant stakeholders.
- Familiar with CRM system (Salesforce, Midas & Tableau)
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