Technical Customer Service Lab Chemist

W. R. Grace & Co.


Date: 2 weeks ago
City: Kuantan
Contract type: Full time
Job Description W.R Grace is seeking a Technical Customer Service Lab Chemist role to handle all the laboratory activities that provide technical support to both external and internal customers including supporting TCS Managers in PRISM & AD projects for Coatings , Plastics and Consumers applications The position operates within Material Technologies Business and the location is at our manufacturing Plant in Kuantan, Malaysia Responsibilities
  • Ensure the laboratory is operated in conformance with local safety and environmental regulations.
  • Maintain a safe and orderly lab with strict adherence to safety protocols, proper use of PPE, good housekeeping, proper chemical labelling and storage.
  • Managing and upkeeping of the essential records such as chemical inventories, chemical waste disposal, MSDS, HIRA, lab asset management, test methods and working instructions.
  • Ensure the day-to-day laboratory work is carried out and completed timely.
  • Collaborates with cross regional TCS labs to share best practices and support.
  • Support TCS Engineers to perform product characterization analysis, product application performance test, customer complaint investigations and product quality improvement initiatives.
  • Support TCS Manager on customer support projects, comparative studies & competitor benchmarking, application development work and Prism new product evaluation.
  • Provide product and application training to Grace sales and distributor sales team
Required Qualifications
  • Able to operate Coating / Polymer laboratory test equipment and analytical instruments.
  • Having application knowledge in Edible oil refining processes is an advantage.
  • Proficiency in English and Chinese language.
  • Excellent communication and presentation skills are critical success factors.
  • Prior experience working in coating / polymer laboratory.
Preferred Qualifications
  • 5 years minimum experience in Coating or Plastics related segment.
  • Degree in Chemical Engineering, Polymer Science or General Chemistry

Benefits
  • Medical Insurance and Dental/Vision Benefits
  • Life Insurance and Disability
  • 13 Month Guaranteed Pay
  • Paid Vacation and Holidays

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