Technical Customer Service Lab Chemist

Job Description W.R Grace is seeking a Technical Customer Service Lab Chemist role to handle all the laboratory activities that provide technical support to both external and internal customers including supporting TCS Managers in PRISM & AD projects for Coatings , Plastics and Consumers applications The position operates within Material Technologies Business and the location is at our manufacturing Plant in Kuantan, Malaysia Responsibilities

• Ensure the laboratory is operated in conformance with local safety and environmental regulations.
• Maintain a safe and orderly lab with strict adherence to safety protocols, proper use of PPE, good housekeeping, proper chemical labelling and storage.
• Managing and upkeeping of the essential records such as chemical inventories, chemical waste disposal, MSDS, HIRA, lab asset management, test methods and working instructions.
• Ensure the day-to-day laboratory work is carried out and completed timely.
• Collaborates with cross regional TCS labs to share best practices and support.
• Support TCS Engineers to perform product characterization analysis, product application performance test, customer complaint investigations and product quality improvement initiatives.
• Support TCS Manager on customer support projects, comparative studies & competitor benchmarking, application development work and Prism new product evaluation.
• Provide product and application training to Grace sales and distributor sales team

Required Qualifications

• Able to operate Coating / Polymer laboratory test equipment and analytical instruments.
• Having application knowledge in Edible oil refining processes is an advantage.
• Proficiency in English and Chinese language.
• Excellent communication and presentation skills are critical success factors.
• Prior experience working in coating / polymer laboratory.

Preferred Qualifications

• 5 years minimum experience in Coating or Plastics related segment.
• Degree in Chemical Engineering, Polymer Science or General Chemistry

Benefits

• Medical Insurance and Dental/Vision Benefits
• Life Insurance and Disability
• 13 Month Guaranteed Pay
• Paid Vacation and Holidays