Technical Customer Service Lab Chemist
W. R. Grace
Date: 14 hours ago
City: Remote
Contract type: Full time
Remote
Job Description
W.R Grace is seeking a Technical Customer Service Lab Chemist role to handle all the laboratory activities that provide technical support to both external and internal customers including supporting TCS Managers in PRISM & AD projects for Coatings , Plastics and Consumers applications.
The position operates within Material Technologies Business and the location is at our manufacturing Plant in Kuantan, Malaysia.
Responsibilities
W.R Grace is seeking a Technical Customer Service Lab Chemist role to handle all the laboratory activities that provide technical support to both external and internal customers including supporting TCS Managers in PRISM & AD projects for Coatings , Plastics and Consumers applications.
The position operates within Material Technologies Business and the location is at our manufacturing Plant in Kuantan, Malaysia.
Responsibilities
- Ensure the laboratory is operated in conformance with local safety and environmental regulations.
- Maintain a safe and orderly lab with strict adherence to safety protocols, proper use of PPE, good housekeeping, proper chemical labelling and storage.
- Managing and upkeeping of the essential records such as chemical inventories, chemical waste disposal, MSDS, HIRA, lab asset management, test methods and working instructions.
- Ensure the day-to-day laboratory work is carried out and completed timely.
- Collaborates with cross regional TCS labs to share best practices and support.
- Support TCS Engineers to perform product characterization analysis, product application performance test, customer complaint investigations and product quality improvement initiatives.
- Support TCS Manager on customer support projects, comparative studies & competitor benchmarking, application development work and Prism new product evaluation.
- Provide product and application training to Grace sales and distributor sales team
- Able to operate Coating / Polymer laboratory test equipment and analytical instruments.
- Having application knowledge in Edible oil refining processes is an advantage.
- Proficiency in English and Chinese language.
- Excellent communication and presentation skills are critical success factors.
- Prior experience working in coating / polymer laboratory.
- 5 years minimum experience in Coating or Plastics related segment.
- Degree in Chemical Engineering, Polymer Science or General Chemistry
- Medical Insurance and Dental/Vision Benefits
- Life Insurance and Disability
- 13 Month Guaranteed Pay
- Paid Vacation and Holidays
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