(1908) Diversion Center Program Manager *INTERNAL APPLICANTS ONLY*

Job Description

Program Overview:

Diversion Center provides 24/7 access to immediate crisis assessment and intervention services in a facility-based setting. Diversion Center’s primary referral sources are local law enforcement, emergency departments, and other behavioral health first responders. The core components of a crisis continuum are somewhere to call, someone to respond, and a place to go. The Bluebonnet Trails innovative Diversion Center model is highlighted within the “Best Practice in Planning and Implementing Diversion Centers” and “Planning for Diversion: A Texas Diversion Center Workbook” developed by the Texas Behavioral Health and Criminal Justice Technical Assistance Center.

Our Vision is Healthy and Fulfilled Lives, and the Diversion Center offers an interdisciplinary team of Behavioral Health Technicians, Bachelors and Masters Level Clinicians, Licensed Clinicians, Registered Nurses, Nurse Practitioners, and Psychiatrists supporting adults in crisis through evaluation and assessment, medication management, safety planning, and care coordination.

Our Mission is to continuously improve the health and independence of the persons we serve, and the Diversion Center provides critical access to care to stabilize a crisis while diverting individuals from jail, emergency rooms, and hospitalization.

Critical Impact

At its core, the Diversion Center provides an option for expedited access to immediate behavioral health treatment, with a focus on pre-arrest jail diversion and recidivism reduction. The Diversion Center Program Manager oversees how we deliver care to the people we serve, how we develop and support our talented team, and how we collaborate with our community partners. Additionally, the Program Manager leads the communication with our staff and contractors on strategy for maintaining Diversion Center’s essential operations, including during emergencies and disasters.

Key Responsibilities

• Lead the program operations in alignment with the Center’s mission and values
• Provide consistent opportunity for 360 degree feedback to direct reports, including individualized support, goal setting, and coaching
• Builds relationship with colleagues, collaborating across programs, seeking and offering input towards shared goals and objectives
• Develop and pilot ideas that improve the system of care and increase efficiency and efficacy for continuous quality improvement
• Effectively lead change within the team, including preparations for initiation and expansion of the Diversion Center from a 10 bed to 14 bed program
• Establish clear direction for the program, in alignment with local, state, and federal contracts and standards of care
• Continuously seek learning opportunities for evidenced-based practices and intervention, identifying opportunities to apply new knowledge to Diversion Center operation
• Provide consultation, including rotation into after hours on call, analyzing and evaluating variables through a person-centered approach to care
  
  

Location: Georgetown

Salary: $35.85 – $42.60/hr

Applicable Differentials

Up to $2.00/hour – Previous experience in a similar role with a community center

$1.00/hour – 1 year management

$1.00/hour – 2 year Tenure with BTCS

$.75.hour – Bilingual

$1.00/hour – Career Ladder specialty

$1.00/hour – Williamson County

Plus on-call and shift differentials

$30.00/day – Rotating Weekly On-Call Stipend

$2.00/hour – Evening

$4.00/hour – Night

$4.00/hour – Weekend

$6.00/hour – Weekend Night

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans

401A: Through this governmental plan, we offer a 7% match to employee contributions.

457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance

Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.

Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks

– Monthly Service Delivery Bonus Opportunities

– Employee Referral Awards

– Licensure Supervision

– Licensure Renewal Fee Reimbursement

– Public Service Loan Forgiveness Programs

– Educational Leave

– Competitive Pay Differentials for Applicable Positions

CityGeorgetownCountyWilliamson CountyCredentialsMinimum Qualifications: Three years experience serving and supporting persons in crisis

Strong communication skills

Must have a valid Texas Driver’s License

Masters Degree in Human Services or closely related field

Preferred Qualifications: Bilingual in Spanish

Licensure as Licensed Clinical Social Worker, Licensed Professional Counselor, or Licensed Marriage and Family Therapist

Licensure as Licensed Chemical Dependency Counselor

Salary Amount$76,648 - 88,608/yearClosing DateOpen until filled