Account Manager - JB
Hilti Malaysia
Date: 1 week ago
City: Johor Bahru
Contract type: Full time

What's the Role?
Roles & Responsibilities:
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve?
The purpose of the role is to create value in the allocated account's portfolio through effective design and implementation of individual account strategies to build long term, sustainable and profitable relationships with the customer. The role involves professional field sales and high level customer consultation in the defined territory within the target industry. The job holder needs to provide efficient solutions and technical support to customers and represent the Hilti brand in the market place.
Scope: Anchor job in Account Manager structure.
We’ll give you everything you need to excel in your role, including company vehicle and one-to-one coaching. You will enjoy autonomy on how you run your own book of business while being part of a friendly team. We will give you lots of responsibilities, including your own portfolio of customers and these might be trade experts, project managers, or company leaders. From there, we will trust you to do whatever it takes to deliver outstanding results and you will be rewarded with training, development and career opportunities as soon as you are ready for your next challenge
What You Need Is
We have an excellent mix of people, and some of our best Account Managers joined us with little or no construction experience. Success at Hilti depends on teamwork and your ability, no matter what your background.
Roles & Responsibilities:
- Proactively identify and pursue new business opportunities within your assigned territory
- Develop and maintain long-term partnerships with existing customers by understanding their unique needs and providing tailored solutions
- Collaborate with cross-functional teams to ensure seamless delivery and exceptional customer service
- Participate in sales planning and strategy development to contribute to the overall growth of the business
- Maintain accurate sales records and provide regular performance reports
- Stay up-to-date with industry trends, competitor activity, and Hilti's product and service offerings
- Sales forecasting and activities planning/ closing via CRM7
- Preparing quotations and monitors progress of customer order and follows up to ensure customer satisfaction
- Collaborate with a variety of departments (logistics, credit, marketing, technical services, and customer service etc)
- Attending to other ad-hoc matter or task as and when required by team leader
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve?
The purpose of the role is to create value in the allocated account's portfolio through effective design and implementation of individual account strategies to build long term, sustainable and profitable relationships with the customer. The role involves professional field sales and high level customer consultation in the defined territory within the target industry. The job holder needs to provide efficient solutions and technical support to customers and represent the Hilti brand in the market place.
Scope: Anchor job in Account Manager structure.
- We are a multinational company
- We are certified a great place to work
- We are ranked number 5th globally as the best employer worldwide
We’ll give you everything you need to excel in your role, including company vehicle and one-to-one coaching. You will enjoy autonomy on how you run your own book of business while being part of a friendly team. We will give you lots of responsibilities, including your own portfolio of customers and these might be trade experts, project managers, or company leaders. From there, we will trust you to do whatever it takes to deliver outstanding results and you will be rewarded with training, development and career opportunities as soon as you are ready for your next challenge
What You Need Is
- Candidate must possess at least Diploma qualification and above in any discipline
- Fresh graduates with interest/passion in Sales & the Construction industry are welcomed to apply
- Ability to thrive both, independently and in a team environment
- Persuasive, persistent, sales driven, customer focused, and a team player
- Excellent communication and interpersonal skills
- Previous sales experience with proven track record of success is an advantage
We have an excellent mix of people, and some of our best Account Managers joined us with little or no construction experience. Success at Hilti depends on teamwork and your ability, no matter what your background.
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