Admin Assistant

Beacon ACM Sdn Bhd


Date: 21 hours ago
City: Petaling Jaya
Salary: MYR 2,300 - MYR 2,800 per month
Contract type: Full time
Job Responsibility

  • Assist the Assistant Manager/ Manager in coordinating and guiding the organization's administration system and general workflows.
  • Responsible in organizing files and maintaining documentation.
  • Scheduling appointments and coordinating meetings.
  • Take and deliver accurate phone messages with clear and conscience messages communicated through email and/or text messages to the relevant department.
  • Communicating and coordinating with colleagues from various departments as deemed necessary.
  • Ensure customer satisfaction by providing professional customer support at all times.
  • Assist customers / callers in resolving their enquiries by providing accurate information / guidance.
  • Comply to the PDPA by maintaining highest level of confidentiality while handling customer/agents/affiliates related information.
  • Be actively involved in solving issues/ problems faced by the caller efficiently.
  • Complete required reports / census updating on a daily basis for referrals cases relevant to Premium Pure to other affiliates/agents.
  • Work closely with colleagues and other relevant departments in providing the best customer experience to customers.
  • Provide after-sales support including manage product exchanges and vendor / customer-related concerns post-sale.
  • Assist inventory management including monitor stock levels, update inventory records, and coordinate restocking and product movement to ensure smooth operations.

Job Requirements

  • Diploma in any field of studies
  • Bachelorâs degree preferred
  • Able to speak in English, Bahasa Malaysia and Mandarin
  • 1-2 years of admin & customer service experience is added advantage
  • Exemplary planning and time management skills
  • Adaptable and performs well in challenging environments
  • Ability to multitask and prioritize daily workload
  • Microsoft Office Suites (Excel, Words, Power Point)
  • G-Suite (Google Sheet, Word, Form, etc)

Job Benefits

  • Inpatient & Outpatient Benefit
  • Yearly dental subsidy
  • Insurance Coverage
  • Staff Welfare on Marriage / Childbirth / Bevearement
  • Staff discount on all subsidiary products i.e Beacon Mart, Radiant Code, Beacon Resort & Etc

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