Admin & Customer Service Executive | 1 Year Contract + permanent role benefits

We're Hiring: Admin & Customer Service Executive!

We are looking for a dedicated and organized Admin & Customer Service Executive to support our operations and enhance customer satisfaction. The ideal candidate will have excellent communication skills and a strong background in administrative tasks, ensuring smooth workflow and prompt service delivery.

Location: Johor, Malaysia

Work Mode: Work from anywhere

Role: Admin & Customer Service Executive

Contract type: 1 Year Contract with Permanent role benefits

What You'll Do

• Manages immigration applications for clients relating to Singapore Citizenship and other applications etc
• Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission
• Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies
• Understand clients’ backgrounds and write cover letters to best present their profiles
• Ensure high work accuracy is delivered in all applications to the government bodies
• Provide exceptional customer experience and maintain high standards of service
• Attend to clients' queries and the completion of the formalities during and after post-submission within Company’s response time
• Updating and maintaining respective tracking sheets accurately in an organized and timely manner
• Any other duties assigned by Management.
  
  

What We're Looking For

• Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent
• Strong verbal Chinese communication skills and good written English skills
• At least 3 years of experience in client facing role
• No prior immigration experience is required as on-the-job training will be provided.
• Good time management skills & must be able to handle a high volume of digital documents
• Ability to plan workload and meet deadlines
  
  

Remuneration

RM3000 to RM4500

Consultant In Charge

May Chong | 012 2801717 | [email protected]

Angel Tai | 0178932229 | [email protected]