Admin Executive / 行政主管

Responsible for managing and optimizing the performance of Alternate Channel Engagement (ACE) team in handling email, live chat, and social media interactions for the bank. This role ensures high-quality, timely, and efficient responses to customer inquiries, complaints, and service requests across non-voice channels, aligning with the team’s service level, Key Performance Indicators and regulatory compliance. The Unit Head also collaborates...

To service existing customer base and be proactive in identifying new customerTo maintain relationship with existing and new customers by providing good customer service, support and responseTo reactivate inactive customers to expand customer baseTo drive sales and ensure customers are updated with latest product offeringsTo ensure customers' payments are made on a timely basisPossess strong communication skills, persuasive and good...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.At our...