Administrative Assistant

Donation Processing and Data Management

• Assist in receiving, recording, and processing incoming donations.


• Support donation processing through manual banking procedures and post office drops when necessary.


• Ensure the donor database is updated with detailed and accurate records of all received donations.


• Support the reconciliation of donation records with financial statements on a regular basis.


• Assist in the preparation and submission of donation-related reports, documentation, and records to the Finance Department.


• Collaborate with the Centre Admin to address donation-related inquiries and facilitate smooth handling of donation processes and data entry.


• Maintain organized records of donation-related documents for easy access and retrieval.

Donor Relations Support

• Support as the main point of contact for donor inquiries, ensuring prompt and courteous responses to address donor queries and concerns effectively.


• Support in preparing and timely distributing monthly receipts and thank-you letter to donors, ensuring their contributions are promptly acknowledged.


• Assist in maintaining detailed records and facilitating the distribution of donations to centers, ensuring accurate allocation.


• Collaborate with Centre admin to support donation-related activities and initiatives, ensuring smooth coordination.


• Ensure compliance with legal and regulatory requirements regarding donation


• Provide support and actively engage in fundraising events and appeals.

General Administrative Duties

• Handle incoming calls and manage both incoming and outgoing mail within the


• Provide translation support for documents, correspondence, or communications as required, specifically into Chinese.


• Undertake additional projects and specific duties as assigned by the management as needed.

Qualifications

Qualifications and Skills:

• Minimum Diploma in Business Administration, Public Relations, or a related field.


• Recent graduates are encouraged to apply! We are willing to provide on-the-job training for qualified candidates with a strong academic background and a willingness to learn.


• Familiarity with donor database management software (e.g., Blackbaud Raiser's Edge 7) is a plus, but we are open to training the right candidate.


• Experience in data management and reporting is preferred, but not required.

Other Information

Other Competencies:

• Strong organizational skills and attention to detail.


• Excellent communication and interpersonal abilities.


• Ability to work effectively both independently and as part of a team.

Duty hours:

• The total working hours are 45 hours per week.


• Mondays to Fridays : 8:30 am 5:30 pm (inclusive 1 hour lunch break)


• Flexibility in the working schedule is required when necessary.

Location:

The Salvation Army RHQ

No.26, 3rd Floor Bandar Puteri Jalan Puteri 4/2 Puchong, 47100 Selangor Malaysia.