Advisor I, Customer Service – Urdu
Concentrix Limited Company
Date: 3 weeks ago
City: Petaling Jaya
Contract type: Full time
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Job Title
Advisor I, Customer Service – Urdu
Job Description
Roles & Responsibilities
MYS Kuala Lumpur Nu Tower 2
Language Requirements
Urdu
Time Type
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Apply Now
Job Title
Advisor I, Customer Service – Urdu
Job Description
Roles & Responsibilities
- Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
- Reviewing/updating contents on a popular social media platform
- Audit of content received and sharing for Social Media Upload
- The work requires the organized practice of screening user-generated content (UGC) posted to Internet sites, in order to determine the appropriateness of the content for the given site, locality, or jurisdiction.
- The work may involve repetitive exposure to content that may be described as egregious or 'sensitive' in nature.
- The content may involve images, messages and video of violence, nudity and abuse.
- Proficiency in Native Language (Read/Speak)
- Good command over verbal & written English language
- Min Bachelor’s Degree (15 years of schooling)
- Prior work experience in a LPO/Regulatory work , Social Media platforms is a plus
- Awareness of current affairs and events in the respective markets/countries
- Mature & analytical
- High on team work and engagement
- Able to work on 24/7 rotational shifts
MYS Kuala Lumpur Nu Tower 2
Language Requirements
Urdu
Time Type
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Apply Now
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