Advisor I, Customer Service – Urdu
Concentrix
Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
Job Title:
Advisor I, Customer Service – Urdu
Job Description
Roles & Responsibilities
MYS Kuala Lumpur Nu Tower 2
Language Requirements:
Urdu
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
R1615786
Advisor I, Customer Service – Urdu
Job Description
Roles & Responsibilities
- Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
- Reviewing/updating contents on a popular social media platform
- Audit of content received and sharing for Social Media Upload
- The work requires the organized practice of screening user-generated content (UGC) posted to Internet sites, in order to determine the appropriateness of the content for the given site, locality, or jurisdiction.
- The work may involve repetitive exposure to content that may be described as egregious or 'sensitive' in nature.
- The content may involve images, messages and video of violence, nudity and abuse.
- Proficiency in Native Language (Read/Speak)
- Good command over verbal & written English language
- Min Bachelor’s Degree (15 years of schooling)
- Prior work experience in a LPO/Regulatory work , Social Media platforms is a plus
- Awareness of current affairs and events in the respective markets/countries
- Mature & analytical
- High on team work and engagement
- Able to work on 24/7 rotational shifts
MYS Kuala Lumpur Nu Tower 2
Language Requirements:
Urdu
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
R1615786
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