AI prompt and quality engineer

CoinMarketCap


Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
Responsibilities

  • Quality Monitoring: Conduct daily quality assurance on AI Chatbot responses through manual sampling and user feedback to assess accuracy, relevance, and naturalness
  • Issue Resolution: Detect response-quality issues promptly; document root causes, propose actionable improvements, and follow through to closure
  • Model Tuning: Collaborate with engineering teams to optimize AI models by participating in data annotation, parameter adjustment, and other enhancement tasks to boost performance and answer quality
  • Data Analysis: Collect and analyze user-conversation data to uncover user needs and pain points, providing data-driven insights for optimization
  • Process Improvement: Refine quality-control workflows to increase efficiency and ensure standardization of QA and tuning processes


Requirements

  • Technical Skills
  • Solid understanding of AI Chatbot mechanisms and quality-evaluation criteria
  • Basic data-analysis skills; proficient in SQL, Excel, and related tools
  • Foundational knowledge of Natural Language Processing (NLP) and Machine Learning
  • Experience
  • 2+ years of relevant experience; prior optimization experience with AI or conversational products is preferred
  • Experience with industry-leading AI Chatbot products is a strong plus
  • Soft Skills
  • Strong communication and collaboration abilities
  • Meticulous, patient, and adept at identifying and solving problems
  • Thrives in a fast-paced environment and demonstrates a strong learning aptitude

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Customer Development Manager

Johnson & Johnson MedTech, Remote
3 days ago
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions...

Sales Development Representative - APAC

Sumsub, Remote
5 days ago
Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.Sumsub has over 4000 clients across the fintech, crypto, transportation, trading and gaming industries including Duolingo, Bitpanda, Wirex, Avis,...

Oracle Cloud Business Systems Analyst - OTC

Brooks Automation, Remote
1 week ago
Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing (www.brooks.com).Are you looking for a place where you...