AI prompt and quality engineer
WorkAsPro
Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
Job Description
Job Title:
AI Prompt and Quality Engineer
Location: Remote – Penang, Malaysia
Employment Type: Full-Time
About The Role
CoinMarketCap is seeking an AI Prompt and Quality Engineer to ensure high-quality performance of our AI chatbot systems. You’ll play a critical role in maintaining response accuracy, refining model behavior, and improving user experience through prompt quality checks, issue resolution, and AI optimization efforts.
Key Responsibilities
Job Title:
AI Prompt and Quality Engineer
Location: Remote – Penang, Malaysia
Employment Type: Full-Time
About The Role
CoinMarketCap is seeking an AI Prompt and Quality Engineer to ensure high-quality performance of our AI chatbot systems. You’ll play a critical role in maintaining response accuracy, refining model behavior, and improving user experience through prompt quality checks, issue resolution, and AI optimization efforts.
Key Responsibilities
- Quality Monitoring: Evaluate daily chatbot responses based on accuracy, relevance, and tone
- Issue Resolution: Identify root causes of response issues, document them, and ensure timely resolution
- Model Optimization: Collaborate with engineering teams on tuning models, annotating data, and refining prompts
- Data Analysis: Analyze user interaction data to extract insights and identify improvement opportunities
- Process Development: Improve QA workflows and establish quality standards
- Technical Skills:
- Solid grasp of AI chatbot functionality, NLP, and ML fundamentals
- Proficient in SQL, Excel, and data tools
- Experience:
- 2+ years in AI/chatbot QA or optimization roles
- Exposure to top-tier conversational AI products preferred
- Soft Skills:
- Strong attention to detail and communication skills
- Problem-solving mindset with adaptability to fast-paced environments
- React Native
- HTML
- Development
- Remote
- Non Tech
- React
- Web3
- NFT
- Solidity
- Developer
- Marketing
- DeFi
- Internship
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