Airfreight Gateway Manager, South East Asia

About Toll Group







At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com

The opportunity:

• Ensures cargos within Southeast Asia are routed to the gateways which maximize the overall benefit for the Region but not for a single station. Think, not on a per Branch value and liaises with carriers, co-loaders, and agents for sharper more cost-effective procurement.
  
• Ensures that appropriate transport options are used consistently with existing and potential customer base. Ensures that staff under control use established Company buy-rates appropriately for transportation options and maintains/monitors the proper list of Approved Vendors (co-loaders and airlines) in alignment and full cooperation with the Airfreight managers at various origins within the Region.
  
• Authorizes the negotiation of spot rates for all modes where appropriate through cooperation with airfreight export managers.
  
• Verifies the consolidation plans and choice of carriers through collaboration with Air Freight Export Managers, Calculates and monitors the cost and profit of the consolidation.
  
• Entertains the customers' co-loading agents and carriers, as needed and where necessary and be responsible for overall airfreight pricing quotations to ensure the right level is being pitched.
  

What you'll need to succeed:

• Be responsible for the management of staff and resources under direct and indirect control to perform the gateway operations function within the Southeast Asia region.
  
• Effective and efficient inter-department communications to all key stakeholders to ensure the objective of cargo movement to facilitate cost minimization without compromising the service quality.
  
• Ensures that operations and documentation requirements are consistent with the Quality Assurance Procedures and the set KPIs to ensure operational compliance.
  
• Interfaces with both internal and external customers at times to ensure that customers' requirements and service standards are maintained. Ensuring excellence in customer service, reliability, and efficiency.
  
• Ensures that corrective action(s) will be/have been taken on quality issues where appropriate to drive our Growth program and to ensure continuous improvement, business continuity, least impact on our customers.
  
• Supporting airfreight RFQs within the Southeast Asia Region and perform other duties assigned by VP Airfreight, Asia.
  
  

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com