AML Team Leader - Mandarin Speaker

Teleperformance Malaysia Sdn Bhd


Date: 3 weeks ago
City: Petaling Jaya
Contract type: Full time

Job Responsibilities

  • Provide mentorship, guidance, and career development to members of their team. Lead a high performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
  • Establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results.
  • Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
  • Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
  • Set clear sales targets, both individual and team-based, and work towards achieving and exceeding these goals.
  • Managing the day-to-day activities of the team.
  • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
  • Conducting quarterly performance reviews.

Job Requirements

  • Bachelor’s degree or equivalent diploma
  • Minimum 1 years of people management experience as TL.
  • Must have BFSI, AML and KYC experience.
  • Has the ability to deliver feedback and coaching to team members basis the collected data from Quality
    monitoring and reporting development plan to stakeholders in an actionable format.
  • Must be able to spot trends and tendencies with data and drives team to look for insights.
  • Strategic thinker with strong analytical and creative problem-solving skills
  • Must be able to collaborate with the client on pressing concerns and partner with internal stakeholders
    on action plan execution.
  • Significant experience in a complex fast paced environment
  • Passion for ensuring an excellent user experience

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Assistant Marketing Manager

EASTERN SUNTECH ENGINEERING & CONSTRUCTION SDN BHD, Petaling Jaya
14 hours ago
Job ResponsibilityIn this Marketing Manager role, you will be responsible for overseeing and leading the sales team to plan, organize, and control selling operations of the companyâs product portfolio and possible solutions to their clients within construction industry for both residential and commercial projects.Strategic planning â expand companyâs customer base and ensure strong company presenceMarketing â create marketing strategies up...

Identity & Access Manager

FrieslandCampina, Petaling Jaya
2 days ago
The Identity & Access Manager at FrieslandCampina will be instrumental in ensuring the efficient and secure operation of Identity, Privilege, and Access management. The primary focus is on aligning these functions with the unique needs of FrieslandCampina’ s business, security requirements, and compliance with relevant regulations.What We Ask Bachelors’ or Master’s degree required with a major in Computer and/or Mathematics,...

Sales and Specification Associate

AkzoNobel, Petaling Jaya
2 days ago
About AkzoNobelSince 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric...