Area Executive Retail Operations

DKSH


Date: 1 day ago
City: Miri
Contract type: Full time
Job Responsibilities
Sales

  • Drive sales generating activities to achieve sales target of the assigned outlets.
  • Ensure sales collection are in order and bank into company's account.


Operations Control

  • To supervise the performance of the PIC to carry out their duties in accordance with company SOP.
  • To control all others operating costs i.e outlets expenses and outlet labour cost.
  • To perform monthly cash audit check for outlets.
  • Ensure outlet achieve good OEA results.


Inventory Management

  • Ensure compliance by outlets to all set procedures for stock management.
  • Proper stock accountability i.e. Stock count, ordering and usage.
  • Ensure stock count & wastage within control as per KPI.


Human Resources Management

  • Recruitment of outlet personnel
  • To monitor/control on outlet attrition rate.
  • Plan appropriate placement of staff
  • Provide necessary direction on manpower planning during peak season or when necessary
  • Ensure compliance to labor law when handling HR issues


Product & Service Quality

  • Ensure all the product are prepared according to SOP
  • Ensure outlet compliance to set hygiene standards to prepare safe foods
  • Plan and organize necessary training or activities to achieve service standards
  • Take corrective action to prevent recurrence of customer complaints


Marketing Activities

  • Ensure proper execution of advertising and promotion activities
  • Report the progress and effectiveness to the management
  • Improve and monitor customer service


KPI Monitoring

  • Ensure operations KPI are properly cascaded to outlet PIC and staff through proper performance goal setting, tracking and review
  • Ensure KPI results are tracked and recorded


Others
  • To carry out any reasonable request made by management
  • To attend meeting or training session as required by management
  • Monitoring pest control and maintenance of the outlets
  • Set up new outlet and promotion counter


Leadership Responsibilities
  • Manage and oversee team’s delivery of team/function goals to drive execution against goals set.
  • Drive and manage learning and development of team in Retail/Outlet Operations and DKSH behavior to achieve team/function goals.
  • Drive self-learning and improvement in Retail/Outlet Operations and DKSH behavior as part of continuous.


Job Requirements
  • Minimum Diploma/Degree holder in business related studies or equivalent
  • Minimum 1 year related working experience as Area Executive in the F&B retail chain industry.
  • Excellent interpersonal skills and Strong analytical capabilities
  • Good written and verbal communication & presentation skills
  • Self-motivated and result oriented
  • Able to travel within Miri, Bintulu & Brunei
  • Demonstrate fluency in English, both written and spoken
  • Demonstrate knowledge and understanding of the industry/market/customers

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Executive Chef

Marriott International, Inc, Miri
1 week ago
Additional Information Job Number24219322 Job CategoryFood and Beverage & Culinary LocationMiri Marriott Resort & Spa, Jalan Temenggong Datuk Oyong Lawai, Miri, Sarawak, Malaysia, 98000 ScheduleFull Time Located Remotely?N Position Type Management JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works...

Account Executive

Marriott International, Inc, Miri
2 weeks ago
Additional Information Job Number24215815 Job CategoryFinance & Accounting LocationMiri Marriott Resort & Spa, Jalan Temenggong Datuk Oyong Lawai, Miri, Sarawak, Malaysia, 98000 ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze...

Commis 1

Marriott International, Inc, Miri
4 weeks ago
Additional Information Job Number24210812 Job CategoryFood and Beverage & Culinary LocationMulu Marriott Resort & Spa, Sungai Melinau, Mulu, Sarawak, Malaysia, 98008 ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality...