Area Executive Retail Operations
DKSH
Date: 3 weeks ago
City: Petaling Jaya
Contract type: Full time
Job Responsibilities
Sales
Sales
- Drive sales generating activities to achieve sales target of the assigned outlets.
- Ensure sales collection are in order and bank into company's account.
- To supervise the performance of the PIC to carry out their duties in accordance with company SOP.
- To control all others operating costs i.e outlets expenses and outlet labour cost.
- To perform monthly cash audit check for outlets.
- Ensure outlet achieve good OEA results.
- Ensure compliance by outlets to all set procedures for stock management.
- Proper stock accountability i.e. Stock count, ordering and usage.
- Ensure stock count & wastage within control as per KPI.
- Recruitment of outlet personnel
- To monitor/control on outlet attrition rate.
- Plan appropriate placement of staff
- Provide necessary direction on manpower planning during peak season or when necessary
- Ensure compliance to labor law when handling HR issues
- Ensure all the product are prepared according to SOP
- Ensure outlet compliance to set hygiene standards to prepare safe foods
- Plan and organize necessary training or activities to achieve service standards
- Take corrective action to prevent recurrence of customer complaints
- Ensure proper execution of advertising and promotion activities
- Report the progress and effectiveness to the management
- Improve and monitor customer service
- Ensure operations KPI are properly cascaded to outlet PIC and staff through proper performance goal setting, tracking and review
- Ensure KPI results are tracked and recorded
- To carry out any reasonable request made by management
- To attend meeting or training session as required by management
- Monitoring pest control and maintenance of the outlets
- Set up new outlet and promotion counter
- Manage and oversee team’s delivery of team/function goals to drive execution against goals set.
- Drive and manage learning and development of team in Retail/Outlet Operations and DKSH behavior to achieve team/function goals.
- Drive self-learning and improvement in Retail/Outlet Operations and DKSH behavior as part of continuous.
- Minimum Diploma/Degree holder in business related studies or equivalent
- Minimum 1 year related working experience as Area Executive in the F&B retail chain industry.
- Excellent interpersonal skills and Strong analytical capabilities
- Good written and verbal communication & presentation skills
- Self-motivated and result oriented
- Able to travel within KL & Selangor.
- Demonstrate fluency in English, both written and spoken
- Demonstrate knowledge and understanding of the industry/market/customers
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
VERIFICATION ANALYST
Konica Minolta Malaysia,
Petaling Jaya
21 hours ago
Job SummaryExecuting daily business administration and verification workflow and other related support services as directed.Job Responsibilities To assist in carrying out verification process for checking all submission of sales related documents to ensure all documents and procedures are in compliance with all relevant policies and guidelines set by respective departments To assist in monitoring and enforcement of the policies set...
Controllership Manager
Tec D Malaysia,
Petaling Jaya
22 hours ago
The Controllership Manager will play a pivotal role in ensuring accuracy and integrity of financial reporting, supporting statutory and tax compliance, and partnering with local business units to drive financial performance. This is a key member of the finance team, responsible for overseeing the APJ financial control and compliance functions.Responsibilities:Month-End Closing (MEC) Support:Coordinate and oversee the month-end closing process, ensuring...
Marketing Specialist
GXBank,
Petaling Jaya
1 day ago
Get To Know Our GX Bank TeamGX Bank Berhad - the Grab-led Digital Bank - is the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises.We are driven by our shared purpose and passion...
