Area Sales Manager (B2B) - Klang Valley

Job Responsibility:

• Acquisition of New Business Opportunities
• Develop and implement sales strategies to secure competitor business in major and key account portfolios
• Develop and review proposals for new business opportunities
• Operate as in-country consultant to manage and deliver customer-focused service offerings within the business bracket
• Prepares forecasts, territory/industry management, and growth plans
• Conducts joint customer visits with Field Sales Executives to share sales and negotiation expertise
• Manage a rigorous follow-up process aimed at building relationships with senior decision-makers
• Provide and derive insights from periodical revenue and activity reporting to identify new trends and opportunities
• Ownership of revenues generated and overall customer account relationships.
• Service Quality Assurance
• Ensure all customers are serviced effectively by the team and that Up-Selling and Cross-Selling opportunities are identified and negotiations commenced.
• Business Partnering
• Efficiently collaborate with Regional Business Head to develop and implement initiatives that align with business objectives in country.
• Partner closely with key stakeholders (internal and external) to drive cross-functional support, engagement and advocacy for the success of the team
• Process Improvement
• Lead and drive additional process improvement projects for the team to optimise output and results
• Align performance metrics with regional measures to ensure uniformity and consistency. People Management
• Develop a high performance service culture within the functional department.
• Develop KPIs with team members and monitor individual performance.
• Perform regular calls with team members to monitor and develop capabilities to execute their tasks
• Identify training needs and opportunities to develop a highly skilled department.
• Build out training programs and materials to educate and train the key accounts team on how to manage key accounts and drive performance

Job Requirement :

• At least Bachelor’s Degree or equivalent in any field
• 7 - 8 years of experience in sales, preferably in the transportation or service industry. A progressive and proven track record of sales success.
• Prior experience in building and leading a sales team.
• Experience of logistics operations a plus point.
• Must able to Speak Mandarin as this role required to deal with Chinese Market
• Excellent verbal and communication skills. Able to produce and deliver quality presentations on a regular basis to key stakeholders
• Thrives in a fast-paced environment
• Resourceful and adaptable in an ambiguous and new space
• Excellent communication skills, spoken and written