Assistant Manager, Personal Loan

Alliance Bank Malaysia Berhad


Date: 1 day ago
City: Subang Jaya
Contract type: Full time
Job Responsibilities

  • Promoting Personal Loan product to New To Bank and Existing To Bank customers
  • Actively cross sell on credit life insurance & credit card
  • Constantly identify new sales strategies and approach to increase individual and achievements
  • Participate , plan and support sales activities
  • Ensure all relevant income documents is obtained from customer to adequately support the application
  • Practice best sales practice and deliver excellent customer service
  • Ensure all customers enquiry and complaints are handled promptly and efficiently
  • Unresolved complaints are to be escalated immediately to his/her superior
  • Ensure no misrepresentation of product feature, pricing, promotions and processes.

Job Requirements

  • Experienced in sales and customer service environment with strong customer care culture
  • Minimum SPM qualification with 5 passes inclusive of Bahasa Malaysia
  • Preferably 1 year of banking experience.

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