Assistant Manager, Personal Loan
Alliance Bank Malaysia Berhad
Date: 2 weeks ago
City: Johor Bahru
Contract type: Full time
Job Responsibilities
- Promoting Personal Loan product to New To Bank and Existing To Bank customers
- Actively cross sell on credit life insurance & credit card
- Constantly identify new sales strategies and approach to increase individual and achievements
- Participate , plan and support sales activities
- Ensure all relevant income documents is obtained from customer to adequately support the application
- Practice best sales practice and deliver excellent customer service
- Ensure all customers enquiry and complaints are handled promptly and efficiently
- Unresolved complaints are to be escalated immediately to his/her superior
- Ensure no misrepresentation of product feature, pricing, promotions and processes.
- Experienced in sales and customer service environment with strong customer care culture
- Minimum SPM qualification with 5 passes inclusive of Bahasa Malaysia
- Preferably 1 year of banking experience.
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