Assistant Store Manager | IOI CITY MALL

Lovisa Life:

Lovisa was established in Australia in 2010 and has quickly grown to be one of the leading fast fashion jewellery retailers. We continue our focus on expanding our global network, with a total of 800+ stores across 37 countries.

At Lovisa, we are passionate, dedicated, hard-working and fun-loving team players. We are devoted to fashion, style, and customer service. All team members are Lovisa ambassadors, who thrive off our Lovisa culture commitments with a can-do attitude. We look for people who embody our core values and are willing to go above and beyond for our customers. Once you join our team, we will empower you to lead and embrace any opportunity for growth and development.

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence by supporting our culturally diverse team around the world.

Lovisa Product:

Lovisa was created out of a need for on-trend fashion jewellery at ready-to-wear prices. Our global trend spotting and innovative design team take inspiration from couture runways and current street style around the world to deliver new, must-have styles to our customers.

We are a fashion-forward jewellery brand that caters to anyone and everyone, with new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do.

Assistant Store Manager Opportunity:

We are now looking for an enthusiastic and motivated Assistant Manager to join our Lovisa team!

Key responsibilities include:

- Driving continuous sales and KPIs in a fast-paced, high volume retail environment

- Demonstrating strong people management skills through ongoing team training, mentoring, and providing feedback

- Delivering an exceptional customer experience

- Supporting your Store Manager in maintaining stock management, visual merchandising, and loss prevention standards

What we are looking for:

- Experience in customer service

- A proven track record of delivering sales targets and KPIs

- A commitment to our core values and a do it now attitude

- Exceptional communication and relationship building skills

- Must be available long term

Lovisa benefits include:

- Fantastic discounts and incentives

- Birthday Paid Leave

- Ear and nose piercing training

- Great opportunities to grow your retail career

If you enjoy working in a fast-paced and dynamic environment with a passion for people and culture, Lovisa offers a career with a variety of progression opportunities. Join today and #LeadWithLovisa!

Video Application:

To assist us in getting to know you better, we ask that you upload a 1 minute video of yourself answering the below questions.

Video Questions:

1. What excites you about joining Lovisa?
2. What does the phrase 'It's about the customer, always' mean to you?
3. What 3 skills can you bring to the team?

NOTE: Please make sure you dress to impress in your video, as though you are going to an interview!

*Due to the overwhelming number of applications, we receive, only applications that contain a 1 minute video will be considered*

The Assistant Manager role is Full-Time 45 hours a week.