ASSISTANT STORE SALES MANAGER (MARU)

All Area Johor Kedah Kuala Lumpur Kelantan Melaka Negeri Sembilan Pahang Penang Perak Perlis Putrajaya Sabah Selangor Sarawak Terengganu

All Location Alor Gajah Alor Setar Ampang Ara Damansara Ayer Hitam Ayer Itam Bahau Balakong Bandar enstek Bandar sunway Bangsar Banting Banting Batu Caves Batu Pahat Bayan Lepas Bentong Bidor Binjai Bintulu Brickfield Bukit Bintang Bukit Gelugor Bukit Mertajam Bukit OUG Bukit Raja Butterworth Cameron Highlands Cheras Cheras Cyberjaya Damansara Damai Damansara Utama Dengkil Desapark city Dungun Gelang Patah Genting highland George Town Ipoh Jalan tun ismail Jalan tun perak Jasin Jaya33 Jerantut Jitra Jln Tuanku Abd Rahman Johor Bahru Kajang / Bangi / Serdang Kangar Kapit Kelana Jaya Kemaman Keningau Kepong Kl Sentral Klang / Port Klang Klang lama KLCC KLIA Kluang Kota Bharu Kota Damansara Kota Damansara Kota Kinabalu Kota Samarahan Kota Tinggi Kuala Kangsar Kuala Lumpur Kuala Pilah Kuala Selangor Kuala Terengganu Kuantan Kuchai Kuching Kudat Kulai Kulim Lahad Datu Langkawi Limbang Lumut Mantin Melaka Mersing Mid velly Miri Mitsui mont kiara Muar Mutiara Damansara Nilai Pantai dalam Pasir Gudang Pekan Perai Petaling Jaya Pontian Pontian Port Dickson Puchong Puchong Jaya Puncak Alam Putrajaya Raub Rawang Sandakan Sarikei Segamat Segamat Selayang Semarak Semenyih Senawan Sentul Sepang Seputih Seremban Seri Kembangan Setapak Setia Alam Setiawangsa Sg buloh Shah Alam / Subang Sibu Simpang Rengam Sri Aman Sri damansara Sri Gombak Sri Hartamas Sri Petaling Subang Jaya Sungai Besi Sungai Petani Sunway ( Syopz Mall ) Taiping Taman Connought Tampin Tanjung Bungah / Teluk Bahang Tapah Tawau Teluk Intan Temerloh TTDI TTDI Damansara Tun Razak Wangsa Maju

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Job Responsibilities

• Ensure daily operations comply with company policies, maintaining high customer service and operational efficiency.
• Supervise crew members, manage work rosters, conduct performance reviews, and provide feedback.
• Handle cash transactions, manage cash floats, reconcile drawers, and address discrepancies.
• Train staff on policies, beverage preparation, and SOPs, promoting ongoing skill enhancement.
• Deliver exceptional customer service and maintain a positive store environment.
• Actively participate in preparing coffee, beverages, and food, ensuring quality standards.
• Complete necessary paperwork and maintain accurate records for inventory, sales, and staff hours.
• Conduct stock takes, manage inventory levels, place orders, and resolve discrepancies.
• Monitor staff performance, analyze store metrics, and implement improvements.
• Work with the Operations Manager to align store operations with company goals and report challenges.
• Provide monthly updates to HQ on store performance and collaborate on solutions for issues.
  
  

Job Requirements

• Minimum of 3-5 years in a retail or food service management role, with experience in supervising staff and managing store operations.
• Strong leadership, organizational, and communication skills. Proficient in cash management, staff training, beverage and food preparation, and inventory control.
• Diploma in Retail Management or equivalent required.
• Reliable, proactive, and able to handle high-pressure situations. Demonstrates a strong commitment to customer service, team development, and adherence to SOPs.
• Work according to shifts, weekends, and public holidays.
• Able to work 6 days per week.
• Possess own transport.
• Willing to travel.
  
  

Spoken Language: Malay, English

Written Language: Malay, English