Associate, Anti-Piracy (Penang)

Astro


Date: 2 weeks ago
City: George Town
Contract type: Full time
WHY JOIN US?

  • We practice a vibrant & energetic office culture.
  • We provide opportunities for career advancement within the company.
  • Good performance is always rewarded accordingly.

It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.

Job Responsibilities

  • To support Astro’s anti-piracy initiative by identifying commercial piracy cases and delivering CID letters in collaboration with the direct and In-direct sales team.
  • To act as a field enforcer and liaison between sales, legal, and PDRM teams to ensure compliance and conversion of piracy users into legitimate CE customers.
  • To ensure high conversion of piracy cases into legitimate Astro CE customers while maintaining strong documentation and compliance standards.
  • Meeting or Conduct weekend check at commercial outlets suspected of piracy.
  • Conduct field operations to identify and document piracy cases with full evidence submission via the Eagle app.
  • Collaborate with (DSM,IDSM,DSR) to deliver CID letters to suspected piracy users.
  • Maintain detailed logs of piracy cases, CID deliveries, and conversion outcomes.
  • Support coordination with PDRM for raid operations when required.
  • Educate commercial customers on copyright laws and the risks of using pirated content.
  • Provide weekly reports to Sales Planning and Commercial Enterprise leadership.
  • Assist in refining anti-piracy strategies based on field insights and customer feedback.
  • Ensure all enforcement and sales activities comply with legal and ethical standards.
  • Ensure compliance with Astro’s anti-piracy protocols and reporting standards.
  • Ad-hock for audit or piracy cases.

Requirements

  • Field operations or enforcement experience, preferably in sales, security, or compliance-related roles.
  • Experience in customer-facing roles, such as direct sales, field marketing, or service recovery.
  • Basic understanding of copyright or intellectual property enforcement, or willingness to learn quickly.
  • Comfortable with mobile reporting tools and apps (e.g., Eagle app or similar)
  • Experience working in fast-paced, target-driven environments.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Spa Therapist (Club Med Cherating, Kuantan) Club Med Cherating

Club Med, George Town
1 week ago
Take advantage of an exceptional work environment: high-end spaces with a refined and elegant design. A moment of relaxation with a view of the sunset, a treatment with essential oils after a hike or a day of skiing...The Spa at Club Med has a little something extra. We have chosen to entrust you with these moments of well-being alongside the...

Guest Experience Supervisor

Marriott International, George Town
1 week ago
Additional InformationJob Number25132181Job CategoryRooms & Guest Services OperationsLocationPenang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia, 10250VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPosition SummaryProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes,...

Application Engineer, Southeast Asia & Taiwan (Pneumatics, Electric Automation & Feeding System)

Emerson, George Town
2 weeks ago
Job DescriptionIf you are an Engineering professional and looking to expand your career, Emerson has a great job opportunity for you!The Application Engineer for the Pneumatics, Electric Automation & Feeding System will provide technical expertise, customer support, and customized solutions for the company’s automation and handling systems in Southeast Asia and Taiwan. This role requires a solid technical background in...