Associate, Business Development Operations

Kuala Lumpur

Full Time

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What you will do:

• Onboard new travel products - this can range from tours, workshops, unique experiences or even concert tickets!

• Update and manage existing travel products - with critical schedule and inventory information as the needs of our partners adapt

• Act as the face of the company by supporting our partners with a customer-driven, and sales-oriented mindset

• Communicate and collaborate effectively with various stakeholders - from your business development colleagues, to the content, tech, finance teams, and of course, our all important merchants

• Make an impact by identifying areas for improvement across different processes and systems

What you will need:

• Effective communicator to share and receive key information with the ability to build relationships with key contacts across the company

• Attention to detail, organised and meticulously motivated to prioritise tasks on hand and to improve Klook merchant experience

• Work proactively and well both independently, and in teams

• A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that's not afraid to work independently when required.

• Familiarity with content management systems, data entry, customer service experience would be plus

• Work experience in a multicultural, cross-functional, or start-up environment would be a plus

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.