Associate ClinCheck Excellent Manager

Join a team that is changing millions of lives.

Transforming smiles, changing lives.

 

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

 

Ready to join us?

About This Opportunity

We are looking for an enthusiastic individual to join the SEA clinical team. The position is responsible for overseeing clinical activities within the SG+ (Singapore, Malaysia, Philippines) market and for providing in-house ClinCheck modification support and as well as other clinical support to customer. The position will work cross-functionally with the SG+ team to deliver an excellent clinical customer experience for all Invisalign Providers within the SG+ (Singapore, Malaysia, Philippines) market.

The role is based in Malaysia.

In this role, you will…

Essential duties include but are not limited to the following:

Deliver Results

• Support clinical support, clinical education team and sales team to achieve Monthly, Quarterly and Annual Clinical Plans and clinical/ market target.
• Responsible for the working with assigned accounts and team within the assigned territory, including direction, motivation and development of clinical plans, targets, strategies and the removal of obstacles to success such as assisting dental professionals in case assessment/case evaluation, prescription, record taking, guidance in ClinCheck modification, troubleshooting problems and aligner issues for customers who need assistance; transferring cases that need expert advice to clinical consultants; preparing clinical materials to send to dental professionals; communicating with Align on various clinical support issues; providing clinical training to new staff
• Hold accountable and responsible for Invisalign Clincheck Excellence (ICE) which include reviewing and modifying Clinchecks for customers who need assistance
• Conduct clinical training that have been assigned
• Provide all appropriate reporting to manager including feedback from customers on a weekly and monthly report
• Work closely with co-colleagues to develop a high-performance team
• Work on other projects assigned by the manager and company
  
  

In this role, you’ll need …

• Graduate of Doctorate of Dental Surgery, Bachelor Dental Surgery.
• With 4-6 years of working experience, of which 1-2 years of experience in a corporate environment
• Candidates with good technical knowledge and experience in the dental are encouraged to apply
• Experience dentists/orthodontists or candidate with experience in orthodontic digital planning knowledge/software
• Proficient in English
• Effective communication and presentation skill
  
  

Work Schedule / Hours

• Regular business hours. Some outside hours in evenings and weekends, and travelling may be required from time to time
  
  

Sound like a good fit?   

Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.    

 

About Align  

Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.   

  

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work.   

  

We respect your privacy. Please review our Applicant Privacy Policies for additional information.  

 

Global Diversity Statement

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement

It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.