Associate Executive - Contract Logistics/SCM, Customer Service

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  Ensure all paperwork are in order and in compliance with the company policies.
• Prepare Shipping Documentation such as Shipping Instruction, Packing List, Invoices, Certificate

of Origin, Bill of Lading, Dangerous Good form IATA & IMDG and Pre-alert to Customers.

• Import and Export procedure.
• Handle of Custom’s requirement and Documentation such as ZB1, ZB2, K8, K2 & K1.
• Liaising and communicate with Port Management such as request CMR (Container Movement

Request).

• Communicate with Customers and Client and able to resolve any complaint.
• Able to communicate with Customer’s order Management on all order fulfillment and related

issues.

• Liaising and communicate with Customer’s or and Transporter, Shipping Lines, Air freight, Ocean

Freight & Freight Forwarder.

• Monitor and coordinate for Transportation and Trucking timely.
• Able to keep a meticulous record of shipment information.
• Data Entry and Other assignments.
• Min SPM / Diploma / Degree holder with 1 - 2 year of relevant experience.
• Must be computer literate able to use MS World, Excel, and Power Point.
• Good communication in English, Bahasa, and Customer Service Skills.
• Experienced in Freight Forwarders.
• Knowledge of SAP will be an advantage.
• IATA DG certified is an advantage.
• Ability to manage time well to meet tight deadlines and multi-task.
• Able to work under stress and adaptable to changes.
• Self-initiative individual who can work well in a team.

• We’re strong believers in continual training and development for our people. After all, your success is our success.
• DB Schenker Malaysia provides a Total Rewards Package comprised of competitive wages, comprehensive benefits and reward systems.
• Our vacation and leave policies reflect our belief in proper work-life balance.