Associate, Office Experience and Engagement

Kuala Lumpur

Full Time

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

Job Title: Associate, Office Experience and Engagement

What You Will Do:

• Be part of the Malaysia People & Culture team in building and maintaining an exceptional employee experience and smooth office operations

• Proactively collaborate with the Central, Culture and Engagement, People Operations (Pops) and IT teams to ensure a seamless employee onboarding/ offboarding process, alongside effective asset management, office administration, and employee engagement

• Plan and organize employee engagement initiatives to foster a positive workplace culture within the Malaysia office and enhance overall employee experience.

• Work closely with finance on payment preparation, inventory control and support budgeting process

• Coordinate staff travel arrangements, ensuring a smooth and efficient process

• Manage vendor relationships, regularly reviewing service levels to ensure consistent quality and performance.

• Take part in other ad hoc people & culture projects/ tasks, including support for company/BU summits, office relocation/ expansion projects, remote support other global offices and attend to both regular and ad hoc office operations duties as needed.

What You Will Need:

• 1- 2 years’ working experience in office administration or employee engagement
• Experience with GSuite (Word, Sheet, Power Point, Calendar)
• Bachelor’s degree and above
• Strong stakeholder management skills to liaise effectively with both internal and external parties
• Ability to work in a fast paced, dynamic environment with sense of urgency
• Attention to detail and effective prioritization skills
• Strong verbal and written communication skills in English
• Globally-minded and comfortable working with people from diverse cultural backgrounds
• A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.