Basic Rm2000-English & BM Speaker-Customer Service Assistant@ Ara Damansara!!! (Telecom Industry)
Agensi Pekerjaan JEV Management Sdn. Bhd.
Date: 7 hours ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility
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Job Benefits
Our client is a leading global provider of technology-enabled business process of outsourcing solutions. The project is a Singaporean multinational telecommunications conglomerate and one of the major telcos operating in the country. Founded in 1998, it is listed on the Singapore Exchange.
If you're excited about this opportunity, weâd love to hear from you! Send your resume to the email belowÂ
[email protected] (Shaamini), with the email title: CSStelco
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You are responsible in,Â
- Handle all inbound calls for customer inquiries, complaints, and feedback, manage outgoing emails for product information and order updates, and assist customers through live chat for immediate responses to their questions.
- Collaborating closely with other departments to guarantee customer satisfaction.
- Keeping track of customer reviews and feedback, and responding to them appropriately.
- Must demonstrate high degree of integrity and confidentiality
- Undertake any other duties as-and-when assigned by the Management
- Maintains financial accounts by processing customer adjustments.
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RequirementÂ
- Possess at least a SPM and above. Fresh graduate is welcome to apply
- Fluent in speaking Bahasa Malaysia is a must and proficient in speaking and writing English
- Available to work in rotational shift (9 Hour including 1 Hour break) between 7am till 3 am.
- 5 working days and 2 rotational off days including working weekdays or public holidays.
- Passionate on customer experience related tasks
- Able to work in a fast-paced environment
- Strong ability to multitask, prioritize and manage time effectively
- You are required to work on site at Ara Damansara Office
- Available to start work on August 2024
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Job Benefits
- Salary Package:RM2000Â + NIGHT SHIFT ALLOWANCE UP TO RM400+ KPI ALLOWANCE UP TO RM 500
- EPF + SOCSO IS PROVIDED
- 14 MEDICAL LEAVE & 12Â ANNUAL LEAVE IS PROVIDED
- 1 month paid training is provided.
- Location: Nearby LRT Ara Damansara and 10 minutes walking distances
Our client is a leading global provider of technology-enabled business process of outsourcing solutions. The project is a Singaporean multinational telecommunications conglomerate and one of the major telcos operating in the country. Founded in 1998, it is listed on the Singapore Exchange.
If you're excited about this opportunity, weâd love to hear from you! Send your resume to the email belowÂ
[email protected] (Shaamini), with the email title: CSStelco
Â
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