Basic Rm3000- Cantonese&English Speaker- Travel Center Consultant @Ara Damansara

Agensi Pekerjaan JEV Management Sdn. Bhd.


Date: 3 weeks ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility

You are responsible in,Â

  • Handle inbound calls, emails, and live chat inquiries from clients seeking travel arrangements, including hotel reservations, flight bookings, and tour packages.
  • Supply detailed travel and tour information to ensure a smooth and convenient travel experience for customers.
  • Address and resolve any issues or concerns related to bookings, such as cancellations, changes, or refunds.
  • Promote additional travel services and products, such as travel insurance, excursions, and upgrades, to enhance the overall travel experience
  • Work closely with other team members and departments

Job Requirements

RequirementÂ

  • Possess at least a SPM and above. Fresh graduate is welcome to apply
  • Fluent in speaking Cantonese is a must and proficient in speaking and writing English will be an advantage.
  • Available to work in rotational shift (9 Hour including 1 Hour break) between 9am till 12am.
  • 5 working days and 2 rotational off days including working weekdays or public holidays.
  • Passionate on customer experience related tasks
  • Able to work in a fast-paced environment
  • Strong ability to multitask, prioritize and manage time effectively
  • You are required to work on site at Ara Damansara Office
  • Available to start work on 16 October 2024

Job Benefits

  • Salary Package: RM3000 + RM200Â (Training Allowance) + Up to RM500 Night Shift + Up to RM390 KPI
  • EPF + SOCSO IS PROVIDED
  • 14 MEDICAL LEAVE & 12 ANNUAL LEAVE IS PROVIDED
  • Regular working hours for 5 daysÂ
  • 2 month paid training is provided.
  • Location: Nearby LRT Ara Damansara and 10 minutes walking distances

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