Beauty & Wellness Consultant

Way Therapeutics is a leading aesthetic & wellness clinic dedicated to offering high-quality, personalized treatments. We prioritize beauty and wellness, taking a passionate and compassionate approach to meet our clients' needs and support their well-being.

We are seeking a dedicated and enthusiastic Beauty & Wellness Consultant to join our team. The ideal candidate will have a strong background in beauty, wellness, or aesthetic services, with excellent communication skills and a genuine passion for helping clients feel their best. This role will involve providing personalized consultations, recommending appropriate services, and ensuring that each client has a positive and fulfilling experience at Way Therapeutics.

Responsibilities:

• Provide personalized consultations to clients, understanding their beauty and wellness needs.
• Recommend appropriate aesthetic treatments and wellness services based on client needs.
• Maintain up-to-date knowledge of products and services, including skin care treatments, aesthetic procedures, and wellness programs.
• Assist with booking appointments, client follow-ups, and ensuring a seamless experience from consultation to treatment.
• Support marketing initiatives by creating content, engaging with social media, and assisting in promotional campaigns.
• Ensure the treatment areas are well-maintained and adhere to health and safety protocols.
• Build and maintain strong client relationships, offering aftercare advice and follow-up support.

Requirements:

• Minimum 2 years of experience in beauty consulting, wellness, or related field is an advantage.
• Strong interpersonal and communication skills, with a passion for customer service.
• Ability to work independently and as part of a team.
• Knowledge of beauty and skincare products, treatments, and industry trends.
• Professional appearance and a friendly, approachable demeanor.
• Experience with social media content creation is a plus.
• Proficiency in English and Bahasa Malaysia (additional languages are a plus).

Our company's five core value:

1. Teamwork makes the dream work
2. Act of Kindness
3. Honest is the Best Policy
4. Getting Better Everyday
5. Customers Experience Matters