Benefits Professional

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Job Description

The Benefits Offering Management Team (BOM) is responsible for all operational and delivery aspects and overall integrity of IBM’s global benefits programs, including managing the operational aspects of our vendor/supplier relationships with regard to quality and service delivery.

The HR Benefits Administrator is delivering Benefits support to IBM Malaysia Benefits program. There is opportunity in the role to support the Benefits delivery team, and with that gain knowledge in the wider Benefits field.

Malaysia Benefits Administration

Responsibilities include (but are not limited to):

• Handling of employee queries and tier 2 queries related to Benefits policy and eligibility.
• Vendor management, including oversee vendor's performance and work with broker on day-to-day management of operational issues with the vendor/broker, work with other HR and non-HR functions related to insurance renewal and vendor contracts.
• Program management skills -- responsible for overseeing the implementation and administration of new and existing benefit programs.
• Prepare quarterly and ad hoc reports
• Handling of ad hoc projects assigned
• Work with CoE team to maintain process documentation
  
  
  

Required Technical and Professional Expertise

• A minimum of 2 years of relevant experience in Benefits is advantageous, but fresh graduates will be considered as well.
• Bachelor Degree with preference with Human Resource Management/Development
• Strong organisation and planning skills
• Good communication skills in English both verbal and written
• Good time management and work prioritization skills'; able to meet deadlines
• Ability to work under own initiative
• Willingness to learn and a passion for operational excellence
• Pro-active team player
  
  
  

Preferred Technical And Professional Expertise

• Proficient knowledge of Microsoft Excel
• Knowledge of Powerpoint and other programs is an advantage
• Strong mathematical skills are an advantage
  
  
  

About Business Unit

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.