Benefits Professional

IBM


Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
Remote
Introduction

As part of a small team, we work closely together and support one another to achieve our goals. This role offers the flexibility to contribute both as a lead and in a supporting capacity, depending on the situation. You’ll be deeply involved in employee well being, helping individuals balance their life events with their professional responsibilities, and contributing to the creation of a healthier, more fulfilling work environment.

Your Role And Responsibilities

As a member of our HR team, you will be responsible for a wide range of benefits-related tasks, including:

  • Managing, operating, and supporting employee benefits programmes such as leave, absence, and social insurance.
  • Responding to employee enquiries and resolving issues related to benefits.
  • Planning, communicating, and updating systems for annual benefits renewals and employee enrolments.
  • Supporting the development and delivery of employee education and communication regarding benefits.
  • Analysing data to identify opportunities for programme and process improvements.
  • Ensuring the competitiveness of benefits offerings and enhancing employee engagement.
  • Monitoring and ensuring compliance with relevant laws and regulations.
  • Supporting audits and data reporting requirements.
  • Collaborating with external stakeholders such as vendors and insurance providers to manage programmes effectively.
  • Working with other teams to resolve issues and contribute to project initiatives.

Preferred Education

None

Required Technical And Professional Expertise

  • Minimum of 2 years of professional work experience
  • Experience in employee benefits administration
  • Knowledge of relevant laws and regulations
  • Experience and understanding of HR systems (e.g. SAP SuccessFactors)
  • Basic PC skills, including Microsoft Word, Excel, and PowerPoint
  • Strong problem-solving skills and the ability to propose effective solutions
  • Excellent communication and programme execution skills when working with both internal and external stakeholders
  • Proficient verbal and written communication skills in both Japanese and English

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