Benefits Professional-Japanese Bilingual

Introduction

As part of a small team, we work closely together and support one another to achieve our goals. This role offers the flexibility to contribute both as a lead and in a supporting capacity, depending on the situation. You’ll be deeply involved in employee well being, helping individuals balance their life events with their professional responsibilities, and contributing to the creation of a healthier, more fulfilling work environment.

Your Role And Responsibilities

As a member of our HR team, you will be responsible for a wide range of benefits-related tasks, including:

• Managing, operating, and supporting employee benefits programmes such as leave, absence, and social insurance.
• Responding to employee enquiries and resolving issues related to benefits.
• Planning, communicating, and updating systems for annual benefits renewals and employee enrolments.
• Supporting the development and delivery of employee education and communication regarding benefits.
• Analysing data to identify opportunities for programme and process improvements.
• Ensuring the competitiveness of benefits offerings and enhancing employee engagement.
• Monitoring and ensuring compliance with relevant laws and regulations.
• Supporting audits and data reporting requirements.
• Collaborating with external stakeholders such as vendors and insurance providers to manage programmes effectively.
• Working with other teams to resolve issues and contribute to project initiatives.
  
  

Preferred Education

None

Required Technical And Professional Expertise

• Minimum of 2 years of professional work experience
• Experience in employee benefits administration
• Knowledge of relevant laws and regulations
• Experience and understanding of HR systems (e.g. SAP SuccessFactors)
• Basic PC skills, including Microsoft Word, Excel, and PowerPoint
• Strong problem-solving skills and the ability to propose effective solutions
• Excellent communication and programme execution skills when working with both internal and external stakeholders
• Proficient verbal and written communication skills in both Japanese and English