Branch Manager

Due to our rapid expansion, we are looking for talented individuals like you to fill the positions below!

WORK LOCATION:

1. Kuala Lumpur - Melawati Mall
2. Kuala Lumpur - Viva Home
3. Selangor - Puchong Casa Square
4. Selangor - Bangi Avenue
5. Sarawak - Bintulu
6. Negeri Sembilan - Nilai Mesamall
7. Negeri Sembilan - Palm Mall
8. Ipoh (Near Petron Jalan Gopeng)
9. Sabah - Inanam Laut, Kota Kinabalu
10. Johor - Danga Utama
11. Sungai Petani - Kompleks Amanjaya
    
    
    

Position: Branch Manager

Are you ready to lead a team, drive sales, and ensure a top-notch customer experience? Join our dynamic team as a Branch Manager at our furniture retail store and take your career to the next level!

Employment Type: Full-time

What You’ll Do:

As our Branch Manager, you’ll play a crucial role in ensuring the smooth operation and success of our store. Your responsibilities will include:

1. Leadership & Staff Management:
   • Recruit, train, and develop a high-performing team, including sales associates and support staff.
   • Provide continuous coaching, conduct performance evaluations, and offer career development opportunities.
   • Manage staff schedules to ensure optimal coverage during peak times and special events.
   • Cultivate a positive work environment, addressing any staff concerns or conflicts effectively.
2. Sales & Customer Service:
   • Set sales goals, develop strategies, and motivate your team to achieve and exceed targets.
   • Ensure exceptional customer service by promptly addressing inquiries, handling complaints, and resolving issues.
   • Monitor customer feedback and implement improvements to elevate the shopping experience.
3. Operational Management:
   • Oversee daily store operations, including opening/closing procedures, cash handling, and inventory management.
   • Maintain well-stocked shelves and manage inventory levels to meet customer demand.
   • Implement and enforce store policies, procedures, and safety standards.
   • Ensure compliance with company guidelines and regulatory requirements.
     

What We’re Looking For:

• Education: A Bachelor’s degree in Business Administration, Retail Management, or a related field is an added advantage.
• Experience: At least 5 years of proven experience in a managerial role within retail is essential, with experience in furniture or home furnishings being a plus.
• Leadership: Strong leadership skills, with the ability to motivate and manage a diverse team.
• Customer Service: Excellent interpersonal skills and a commitment to providing outstanding customer service.
• Product Knowledge: Familiarity with furniture products and trends is a plus.

Why Join Us?

• Impact: Be at the forefront of our store’s success and customer satisfaction.
• Growth: We offer opportunities for professional development and career advancement.
• Environment: Work in a supportive, dynamic, and customer-focused environment.
• Benefit: Medical benefit, personal accident insurance, staff purchase discount, attractive sales commission