Branch Manager (Logistics - LCL/FCL) - Chinese Speaker Only
Links International
Date: 3 weeks ago
City: Johor Bahru
Contract type: Full time

Branch Manager - (Logistics LCL/FCL) - Chinese Speaker Only
Our client is a world leader of one-stop supply chain solutions, providing first class logistics services globally. We are seeking a dynamic and experienced Branch Manager to lead our operations in Malaysia, Kuala Lumpur, responsible for driving business growth across LCL and FCL solutions. This role is critical for driving market expansion and enhancing our service offerings in the region, playing a vital role in leveraging the JV business to support freight forwarding operations globally.
Location: Malaysia, Kuala Lumpur, or Johor Bahru
Key Responsibilities
- Market Expansion: Drive international market expansion to enhance the company's global presence and market penetration.
- Service Offering: Rapidly expand the LCL / FCL business across Malaysia
- Supplier Development: Identify, screen, and develop high-quality local suppliers and overseas agents. Negotiate competitive rates and services to improve service offerings.
- Business Strategy: Formulate business strategies and plans for the company; assemble and lead a team to explore and expand business, ensuring targets are met.
- Contract Negotiations: Engage in negotiations for route contracts, maintaining and expanding route resources to maximize profits.
- Issue Resolution: Handle and resolve issues arising during the transportation of goods, ensuring high customer satisfaction.
- Market Analysis: Gather information from the local market, including customer feedback, market trends, and competitor insights. Provide actionable suggestions for product improvements based on analysis.
- Reporting: Report business progress to the Board of Directors, ensuring effective communication and implementation of board policies and documents.
- Experience: Minimum 5 years of commercial experience in international freight forwarding; willingness to undertake a long-term assignment in Kuala Lumpur (candidates with established client networks in Southeast Asia preferred).
- Languages: Proficient in both Chinese and English, capable of conducting independent written and verbal communication with overseas counterparts.
- Technical Skills: Advanced operational skills in Microsoft Office Suite (Word, Excel, PowerPoint) for professional documentation and data processing.
- Market Skills: Proven ability in market expansion and client acquisition, including autonomous execution of regional market research and business negotiations within assigned territories.
- Collaboration Skills: Demonstrated cross-departmental collaboration skills to effectively coordinate resources across operations, customs clearance, and customer service teams.
- Personal Attributes: High accountability and stress tolerance to thrive in dynamic international work environments. Strong teamwork ethos with strict adherence to corporate business ethics and compliance standards.
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