Branch Manager (Nationwide)
AFFIN Group
Date: 3 weeks ago
City: Kota Kinabalu
Contract type: Full time

Create the future with Affin! You too can make a difference.
We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.
Job Purpose
Managing and overseeing branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis. Accountable for Branch Sales turnover, to improve the business profitability and cost management to maximize results and achieve peak performance levels.
Accountabilities
Financial
We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.
Job Purpose
Managing and overseeing branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis. Accountable for Branch Sales turnover, to improve the business profitability and cost management to maximize results and achieve peak performance levels.
Accountabilities
Financial
- Drive and achieve overall Branch Sales Target
- Deposit
- Investment
- Loans – ASBF, SMART MONEY & Education loan
- Bancassurance & Banca Takaful product
- Credit Card
- Business referrals
- Prevention of Fraud and Losses (internal and external).
- Effectively control the cost as per budget
- Ensure that every staff discharge duties in accordance with:-
- Branch Manual
- BNM Guidelines and Other Regulatory / Statutory Requirement
- Internal control process & procedures.
- Ensure satisfactory audit rating
- Ensure audit findings are resolved within specified time frame.
- Monitor submission of reports within the specified time
- Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.
- Act as Business Compliance Officer (BUCO) Representative.
- Act as CLO (Complaint Liaison Officer).
- Act as Branch OSHA coordinator.
- Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.
- Ensure efficient customer service level in accordance to SLA
- Ensure timely reply to customer and CCQ.
- Ensure to resolve any complaints within SLA
- Ensure accuracy in service delivery.
- Resource management:-
- Annual leave
- Attendance
- Branch meeting.
- Provide training / briefing on products and identify training needs
- Recruitment of staff
- Staff development and coaching
- Ensure knowledge and understanding of respective KPIs and JD among all staff
- Performance and productivity tracking at all levels including performing staff appraisals
- To manage and undertake ad-hoc assignments
- Alternate key holder to Vault & Self Service Terminal.
- To organize or participate CSR activities within the branch community
- To ensure cleanliness, safety and security of the bank’s premise and SSL area
- To perform relief duties as and when required or in the absence of ABM.
- To involve and contribute to any special project organise by Head Office
- Attend training on compliance, regulatory, product knowledge, customer services and other personal
- To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit
- To identify any potential staff for succession planning.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Finance Assistant
Marriott International, Inc,
Kota Kinabalu
2 weeks ago
Additional Information Job Number25161214 Job CategoryFinance & Accounting LocationKota Kinabalu Marriott Hotel, Lot G-23A, Kota Kinabalu, Sabah, Malaysia, 88000 ScheduleFull Time Located Remotely?N Position Type Non-Management
POSITION SUMMARY
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store,...

F&B and Event Service Expert
Marriott International, Inc,
Kota Kinabalu
3 weeks ago
Additional Information Job Number25157390 Job CategoryFood and Beverage & Culinary LocationLe Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia, 88000 ScheduleFull Time Located Remotely?N Position Type Non-Management
In Marriott International ci impegniamo a essere un datore di lavoro con pari opportunità, ad accogliere tutti e a favorire l'accesso alle opportunità. Promuoviamo attivamente un ambiente in cui le...

Accounts Receivable Clerk - Sheraton Kota Kinabalu
Marriott International, Inc,
Kota Kinabalu
3 weeks ago
Additional Information Job Number25157040 Job CategoryFinance & Accounting LocationSheraton Kota Kinabalu, Jalan Albert Kwok, Kota Kinabalu, Malaysia, Malaysia, 88000 ScheduleFull Time Located Remotely?N Position Type Non-Management
POSITION SUMMARY
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store,...
