Branch Operations Executive - Ipoh

Allianz Malaysia Berhad


Date: 6 days ago
City: Ipoh
Contract type: Full time

Job Summary

This candidate will be responsible for branch operations including customer service, policy servicing & agency support at the branch.

Key Responsibilities

  • Face-to-face customer service to Life and General insurance policyholders
  • Complaint handling and escalation
  • Premium collections, reconciliation and banking
  • Decentralization of policy servicing
  • Attending to enquiries and appeals from Life agents on operational issues
  • Execution of operational transformation initiatives under new work model

Key Requirements

  • Must possess a Diploma or Bachelor's Degree in Business Studies/ Administration/Management, Marketing, Finance/Banking, Hospitality or equivalent.
  • Candidates with 1-2 years working experience in insurance/hospitality/banking sector
  • Fresh graduates are also encouraged to apply
  • Possess good interpersonal and communication skills.
  • Able to work under pressure and adapt well to fast paced environment.
  • Able to travel within Northern Region

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