Business Admin, East Asia (1 year contract)

Stryker Acute & Emergency Care is dedicated to providing innovative medical devices and solutions that enhance patient outcomes in the acute, emergency and critical care settings. We are committed to delivering exceptional service to healthcare professionals and patients worldwide.

Stryker Acute & Emergency Care is seeking a highly organized and proactive Business Administrator to support our sales team in the East Asia regions. This role will involve coordinating various aspects of sales operations, including DOA submissions, compliance support, sales reporting, tender document compilation & management, vendor & IC engagement support, pricing & NEXT workflow submissions & approvals as well as general administrative support. This is a one-year contractual role.

What You Will Do

Sales Operations & Reporting :

• Work closely with the Ops team to follow up on sales shipments and forecasting sales
• Maintain records of open orders by country by customer
• Assist in the preparation and analysis of sales reports, including gathering data, formatting reports, and identifying key insights
• Ensure ICs are not on credit hold and if required, approvals are submitted.
  
  

Tender Document compilation

• Work alongside Sales & Marketing team to compile necessary documents for tenders in the various countries.
• Review tender documents & prepare for submissions
  
  

Compliance Submission Processing:

• Support the sales teams in preparing and processing compliance submissions for IC management
• Ensure compliance with internal policies and external regulations related to sales and marketing activities.
  
  

Vendor & IC engagement Support

• Assist in the preparation and coordinating the necessary support required by the sales & ICM team in engagement/review activities with ICs
  
  

DOA submissions & approvals

• Work closely with Sales team for pricing DOA submissions and approvals once POs have been received
• Ensure that DOA has been submitted on a timely manner with supply chain for PO processing
  
  

Pricing & NEXT workflow:

• Work closely with Ops & Marketing team to ensure pricing for East Asia are updated accordingly
• Ensure sales team & ICs have the most updated price list to quote customers
• NEXT workflow is to be submitted for any credit holds release request
  
  

Ad-hoc Administrative Support:

• Provide general administrative support to the sales team
• Assist with other ad-hoc tasks and projects as assigned by business unit leadership
• Ensure alignment to quality standards
  
  

What You Need

• Bachelor’s degree in business administration, Marketing, or a related field.
• Proven experience in sales operations, sales coordinator or related administrative roles.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external partners.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Outlook.
• Ability to work independently and prioritize tasks to meet deadlines.
• Experience in the medical device or healthcare industry preferred but not required.
  
  

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.